Business Services Coordinator

UNC-Chapel Hill•Chapel Hill, NC

7d•Hybrid

About The Position

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station . If business needs change, an individual employee’s designation may be adjusted with a required minimum of ten (10) business days’ notice unless employee conduct or safety issues necessitate otherwise at the discretion of management. Reporting directly to the Assistant Dean for Recruitment, Admissions, and Financial Aid, the Business Services Coordinator also offers administrative support to the Director of the Advanced Standing MSW Program, the Director of Student Development & Leadership, and the Director of Digital Learning and Instruction. This role is ideal for a detail-oriented professional who thrives in a collaborative academic environment and is committed to supporting student success and program excellence. The Office of Academic & Student Affairs serves prospective applicants and students from admissions through matriculation and graduation in both the online and on-ground social work programs. The Business Services Coordinator position has significant operational responsibilities. The position requires a range of abilities including the ability to work accurately with internal and external constituent groups (i.e., prospective applicants, The Graduate School, The Office of Scholarships & Student Aid, funding programs, university level officials, vendors, faculty, alumni and students). The ability to work accurately with diverse types of information and to maintain positive relationships with numerous constituents and to communicate accurately and effectively in both oral and written form is essential. During the academic year, a significant amount of time is allocated to admissions and scholarship award processing which involves several steps and requires the selection of the most appropriate action within procedural and operational guidelines. Work requires strong writing ability, knowledge of program policies, procedures, and university information systems such as Slate and GradStar to manage, communicate, and process information. The range of duties includes, but is not limited to, assisting the Assistant Dean of Recruitment, Admissions & Financial Aid in coordination and management of the MSW Admissions Committee, assignment of applications to committee members and follow-up, administrative oversight and management of scholarship and office supply budgets and expenditures (including developing, forecasting, and overseeing budgets), creating policies, entering data, verifying data, producing data reports, summarizing, drafting and processing scholarship award letters, and reconciling information and student data, and records management. This position will serve as the point person for planning, logistics, and implementation of Academic and Student Affairs events and other SSW events as assigned, including the JumpStart new student orientations, SSW spring commencement and Fall Festival. They will provide administrative oversight and coordination of planning meetings for special events, development and oversight of timelines and budgets, and coordinate and secure venders for food, decor, audio, etc. In-person attendance for special events, including all in-person new student welcome events and orientations are required. This position will be an integral part of the Academic & Student Affairs Office and the vital functioning of the recruitment, admissions and financial aid team and represent the assistant dean and office as needed. The candidate must have the ability to work independently and with the team to manage daily office operations and coordinate and manage Slate and GradStar data administration. This position will assist the Academic & Student Affairs Office and the Assistant Dean of Recruitment, Admissions & Financial Aid with all aspects of the program as needed. Additionally, this position completes all financial processing for Academic and Student Affairs. The coordinator serves on SSW committees and work groups as assigned and will oversee the annual student hiring process each fall. This work includes soliciting job postings from faculty, coordinating an RA training with the SSW HR specialist for student RAs, disseminating job postings to selected student RAs, and tracking faculty-student matches.

Requirements

Ability to work accurately with internal and external constituent groups
Ability to work accurately with diverse types of information
Ability to maintain positive relationships with numerous constituents
Ability to communicate accurately and effectively in both oral and written form
Strong writing ability
Knowledge of program policies, procedures, and university information systems such as Slate and GradStar to manage, communicate, and process information
Ability to work independently and with the team to manage daily office operations
Ability to coordinate and manage Slate and GradStar data administration

Responsibilities

Assisting the Assistant Dean of Recruitment, Admissions & Financial Aid in coordination and management of the MSW Admissions Committee
Assignment of applications to committee members and follow-up
Administrative oversight and management of scholarship and office supply budgets and expenditures (including developing, forecasting, and overseeing budgets)
Creating policies
Entering data
Verifying data
Producing data reports
Summarizing
Drafting and processing scholarship award letters
Reconciling information and student data, and records management
Planning, logistics, and implementation of Academic and Student Affairs events and other SSW events as assigned, including the JumpStart new student orientations, SSW spring commencement and Fall Festival
Administrative oversight and coordination of planning meetings for special events
Development and oversight of timelines and budgets
Coordinate and secure venders for food, decor, audio, etc.
Manage daily office operations
Coordinate and manage Slate and GradStar data administration
Completes all financial processing for Academic and Student Affairs
Oversee the annual student hiring process each fall