About The Position

We are looking for candidates who have a passion for helping court-involved youth. We are Working Together to Strengthen North Carolina’s Youth and Families! The Business Services Coordinator provides comprehensive administrative and operational support for the Facility Operations and Programs Section, which includes Education, Clinical, and Facility Operations. This position plays a critical role in ensuring efficient business processes, compliance with financial and HR protocols, and smooth office operations across multiple programs and facilities. The coordinator serves as a key resource for managing contracts, budgets, and procurement activities while supporting federal programs and grants. In this role, the coordinator oversees a wide range of responsibilities, including processing invoices, reconciling P-Cards, and maintaining accurate records for reporting and decision-making. They provide essential human resources support by assisting with interview scheduling, onboarding, and compliance monitoring. Additionally, the position requires proficiency in multiple technology platforms such as Microsoft Office, E-Procurement, NCFS, and SharePoint to manage workflows effectively. The coordinator also handles office management tasks, including scheduling meetings, preparing materials, managing travel arrangements, and overseeing inventory and state vehicle assignments. Beyond daily operations, the Business Services Coordinator facilitates training for staff on business-related processes, provides cross-sectional support to ensure continuity of services, and participates in special projects and committees as assigned. This role demands strong organizational skills, attention to detail, and the ability to work collaboratively across diverse teams to maintain high standards of operational excellence.

Requirements

  • High school or General Educational Development (GED) diploma and four years of related administrative experience; or an equivalent combination of education and experience.

Nice To Haves

  • Experience with data entry.
  • Experience with state procurement, budget policies and/or systems (E-procurement, NCAS, IBIS, E-Billing, etc.)
  • Experience with HR-Payroll System (FIORI)
  • Experience prioritizing multiple tasks/projects to meet deadlines.

Responsibilities

  • Provides comprehensive administrative and operational support for the Facility Operations and Programs Section, which includes Education, Clinical, and Facility Operations.
  • Ensuring efficient business processes, compliance with financial and HR protocols, and smooth office operations across multiple programs and facilities.
  • Managing contracts, budgets, and procurement activities while supporting federal programs and grants.
  • Processing invoices, reconciling P-Cards, and maintaining accurate records for reporting and decision-making.
  • Providing essential human resources support by assisting with interview scheduling, onboarding, and compliance monitoring.
  • Proficiency in multiple technology platforms such as Microsoft Office, E-Procurement, NCFS, and SharePoint to manage workflows effectively.
  • Handling office management tasks, including scheduling meetings, preparing materials, managing travel arrangements, and overseeing inventory and state vehicle assignments.
  • Facilitating training for staff on business-related processes
  • Providing cross-sectional support to ensure continuity of services
  • Participating in special projects and committees as assigned.

Benefits

  • paid vacation
  • paid sick leave
  • paid holidays
  • retirement
  • health insurance
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