Business Services Analyst

State of North Carolina

4d • Hybrid

About The Position

The Business Services Analyst position will perform a variety of business, fiscal, and administrative functions to address the business needs of OCPI. Work requires constant interaction with the public, recipients, providers, staff members, management, external partners, and vendors. Responsibilities assigned to the role include intake and processing complaints, maintain and update the complaint management system, assist with vendor and contract management, financial analysis, data analysis.

Requirements

• Bachelor’s degree from an appropriately accredited institution and one year of experience in HR, budgeting, research or administrative management; or an equivalent combination of education and experience.

Nice To Haves

• At least 3 years’ experience in the Medicaid or healthcare industry with hands on experience in administrative management, project management, financial analysis, contracts & procurement, or budgeting.
• Bachelor’s degree in business administration, healthcare administration, public administration, or related business area

Responsibilities

• intake and processing complaints
• maintain and update the complaint management system
• assist with vendor and contract management
• financial analysis
• data analysis

Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees