Business Relationship Manager (IT) (Industrial Solutions)

BorgWarner Inc.•Arden, NC

56d

About The Position

Business Relationship Manager (BRM) is a liaison between IT and the business, oriented toward emerging needs. Driving digital transformation by digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements. Has significant knowledge in subject matters pertaining to both IT and the business. This person needs to have the ability to gather business requirements and convert them into projects or change requests focusing on the value-add creation. Experience in manufacturing (best Automotive) process is needed.

Requirements

Bachelor's degree in Computer Science, Information Systems, or related technical degree
Business analytical skills confirmed by working experience, preferred in the Automotive Industry and SAP ERP
Strong inter-personal and communication skills, including trainings and presentations
Experience in systems analysis and problem solving
Very good English in writing & speaking
Strong customer management skills and ability to understand and translate and define complex business requirements
Attention to detail and ability to quickly learn new technologies and tools
Ability to establish and maintain effective working relationships with others; work harmoniously and effectively as part of a team
Ability to work directly with middle to senior management as well as employees at all levels throughout the organization
Ability to prioritize multiple projects, work under tight deadlines, and handle changing priorities
Subject matter expertise in both the business and the IT technologies used in the business.
Detail and good analytical skills
Interpersonal Skills
Communication and collaboration
Negotiation
Relationship management
Financial and business case development
Project Management
ITIL (Service management, SLA, score cards)
Presentation skills

Nice To Haves

Experience in the digital manufacturing is a plus (IoT, I4.0, RPA)
IT projects management (Scrum, Agile) experience is a plus
Scrum and Agile
Data Science and Business Analytics
Machine Learning and Robotic Process Automation (RPA)

Responsibilities

Advice business on how to maximize their investment in IT and identify opportunities for leverage of IT
Business requirements gathering and analysis of the business value; leveraging global and regional IT Organization to address these needs
Stand accountable to the business for overall IT delivery (fulfills the task by coordinating other efforts)
Pre-project business solution design, project estimates for cost-benefit analysis
Plan IT budget and monitor IT spend to make sure IT costing effectively and meet Plant and Business Unit IT targets.
Work between internal/external IT service provides and the business to develop Service Level Agreement (SLA) negotiations
Communicate and negotiate with business leaders or business process owners on deliverables
Direct projects towards desired technology strategies and standards
Report back to business and IT on the status of projects and IT performance (score card)
Identify opportunities for business operational efficiency and drive to specific metrics for business cost saving and value realization
Perform other duties as needed.