Business Relations Representative (BRR)

State of North Carolina • Morehead City, NC

2d

About The Position

This position is housed in the Morehead City Satellite Office to assist counselors and perform services for consumers in Carteret County. The successful applicant assists in the placement of eligible consumers in competitive and compatible employment that is consistent with their interests and abilities. The incumbent works closely with counselors to determine appropriate vocational goals for consumers and identify the availability of similar positions in the community. Other duties include teaching employment marketing classes to job-ready consumers; providing written and verbal feedback to counselors regarding the progress of referred consumers’ efforts to obtain employment; coordinating Pre-Employment Transition Services; meeting with local and regional employers to explain agency mission and goals and to obtain their agreement and commitment to hire vocational rehabilitation (VR) consumers. The selected candidate will also coordinate coverage for job fairs and other community events to promote the agency and its consumers as well as represent the work unit on boards and on committees as designated by the Unit Manager and or Counselor in Charge. This position also provides technical and para-professional support to managerial, supervisory, and professional staff located in this office for the purpose of assisting persons with disabilities to achieve identified goals. Work activities include: - Interviewing consumers and gathering diagnostic reports to assist counselors with determining eligibility and developing individualized plans for employment - Documenting casework and provisions of substantial services - Providing follow-up with consumers, employers, vendors and other agency personnel as needed - Provide support as designated by the counselor - Inputting casework data into relevant applications throughout the rehabilitation process - Completing all related administrative tasks.

Requirements

• Bachelor’s degree in a human services or business field such as human resources, marketing, business administration, business management, healthcare management, or public administration from an appropriately accredited institution; OR Associate’s degree in a human services or business field (identified above) from an appropriately accredited institution and two years of directly related work experience; OR High school or General Educational Development (GED) and four years of directly related work experience; OR An equivalent combination of education and experience.

Nice To Haves

• Knowledge or experience helping others obtain employment.
• Demonstrated experience performing routing office support functions.
• Demonstrated experience working with the public

Responsibilities

• Assist counselors in placement of eligible consumers in competitive and compatible employment.
• Work closely with counselors to determine appropriate vocational goals for consumers.
• Identify the availability of similar positions in the community.
• Teach employment marketing classes to job-ready consumers.
• Provide written and verbal feedback to counselors regarding the progress of referred consumers’ efforts to obtain employment.
• Coordinate Pre-Employment Transition Services.
• Meet with local and regional employers to explain agency mission and goals.
• Obtain employer agreement and commitment to hire vocational rehabilitation (VR) consumers.
• Coordinate coverage for job fairs and other community events to promote the agency and its consumers.
• Represent the work unit on boards and committees as designated by the Unit Manager and or Counselor in Charge.
• Provide technical and para-professional support to managerial, supervisory, and professional staff.
• Interview consumers and gather diagnostic reports to assist counselors with determining eligibility and developing individualized plans for employment
• Document casework and provisions of substantial services
• Provide follow-up with consumers, employers, vendors and other agency personnel as needed
• Provide support as designated by the counselor
• Inputting casework data into relevant applications throughout the rehabilitation process
• Completing all related administrative tasks.

Benefits

• The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees