Business Project Manager, Specialist

Vanguard • Malvern, PA

1d • Hybrid

About The Position

At Vanguard, the mission is to work for the long-term financial wellbeing of clients, leading through products and services that transform clients' lives, and fostering individual and team development. Vanguard is one of the world's largest investment management companies, serving individual investors, institutions, employer-sponsored retirement plans, and financial professionals. The company has a diverse and talented crew with a culture that promotes teamwork and an unwavering focus on serving clients' best interests. Vanguard has implemented a hybrid working model for the majority of its crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. This model supports a mission-driven and highly collaborative culture, which is considered critical for long-term client outcomes and enriching the employee experience.

Requirements

• Minimum of five years related work experience
• Undergraduate degree or equivalent combination of training and experience required

Nice To Haves

• Two years of managing a project preferred
• Financial Services and function-specific experience preferred
• Graduate degree preferred

Responsibilities

• Partner with Communication Consultant (CCs) to connect strategies across clients and identify high-impact client communication approaches; partnering with Marketing to scale where opportunities exist
• Spearhead improvements in data and insights, partnering with Data to improve access, usability, and client-ready reporting
• Use client data and insights to influence strategies, aligning to client needs and improving participant engagement
• Shape RFI/RFP and prospect narratives to reflect a consistent, portfolio-level view of our communication strategy and capabilities
• Support cross-over and roll-over (CORO) initiatives for CC organization by driving alignment and visibility, including developing and maintaining scorecards to track performance and inform focus areas
• Create and manage integrated client communication calendars, ensuring visibility, alignment, and coordinated delivery across teams
• Serve as a central point of coordination for client communication testing opportunities, partnering with CCs to identify appropriate clients, align stakeholders, and ensure a consistent, scalable approach
• Provide flexible support to leadership based on priorities, helping drive efficiency, alignment, and overall impact

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level