Business Programs Specialist

Lancaster Chamber•Lancaster, PA

About The Position

The Business Programs Specialist manages curation & execution of programs, special initiatives, and niche groups for the Chamber. The role creates relevant content, manages logistics, monitors budget & data, supports marketing & communications, and leads volunteers for a set of programs tailored to a business audience, including but not limited to, Excellence Exchange, Women in Business, Roundtables, and Peer Groups.

Requirements

Research, analyzation, and formulating themes
Detail Oriented and Organized – likes keeping track of the finer details
Excellent, Professional - Written & Verbal skills
Flexible & Adaptable
Outgoing, Gregarious
Problem Solver
Foresight – Thinks ahead and connects the dots
Collaborative – but can also work independently
Takes Initiative & ownership of projects and processes
Thrives on providing timely and energetic responses
Bachelor’s Degree or equivalent work experience in program development and/or content creation
Valid driver’s license and reliable transportation
Ability to travel independently to and from events and programs
Microsoft Office products – Proficient
Chamber database, GrowthZone – Ability to become proficient
Ability to use basic event technology like laptops, HDMI, projection, etc.
Abides by and follows the Lancaster Chamber Employee Handbook.
Abides by and follows the Chamber’s mission, vision and value proposition statements and core values.
Represent the Chamber in a professional manner.

Responsibilities

Plan and execute programs for the following Lancaster Chamber initiatives: Excellence Exchange, Multiple Roundtables/Peer Groups/niche group initiatives (HR, Non-Profit, Manufacturing, Women in Business)
Strategize & create content relevant to program or initiative – both overarching program strategy, and at the individual program level – including sourcing and confirming speakers and panelists.
Manage logistics for programs, including but not limited to procuring locations, catering, technology, etc.
Facilitating and engaging with mid to large size audiences
Support Marketing & Communications team with creative brainstorming and promotional tactics in relation to events and program responsibilities.
Facilitates volunteer advisory groups and coordinates group involvement.
Manage relationships with roundtables & peer group partners, through regular touchpoints to ensure programming is on track.
Manage, record, and track important data points including attendance, participant satisfaction and feedback, and financial performance.
Lead planning & execution of the Professional Women’s Forum event, as part of the Women in Business Program.
Research, develop, and execute new programs to meet business community needs/interests as applicable
Plan and execute select networking programs & other relevant logistics for Events & Programs Team.
Responsible for the location procurement & logistics for monthly mixers (10)
Responsible for the location procurement & logistics for quarterly Consortium (in partnership with Public Policy Coordinator)
Responsible for logistics for quarterly Get Connected program (in partnership with Membership Team)
Respond to direct requests for assistance from customers and volunteers, provide customer service to internal and external customers
Attend regular staff & team meetings.
Supports other team members as needed
Additional duties as assigned.
Capability to attend and work at Chamber events that occur before or after normal business hours