About The Position

CGI Federal's Housing Compliance team partners with a local public housing authorities and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Business Processing Specialist. This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, within the affordable housing industry and for the development of general business skills. Under the direction of the Asset Manager/Central Services Manager (CSM), the Business Processing Specialist will work directly with property owners and staff to assist them with a variety of tasks that include: renewals of their affordable housing contracts, determining their annual rent adjustments, reconciling monthly payment requests, processing claims for unpaid rent and damages and extended vacancies. The Business Processing Specialist will use CGI's propriety IT systems as well as the Microsoft Office Suite to accomplish day-to-day tasks. This position is located in Tampa, FL.

Requirements

  • Bachelor's degree preferred OR significant relevant experience in lieu of education will be considered.
  • Professional, organized, and able to manage multiple tasks each with varying deadlines
  • Proficiency with Microsoft office, particularly Outlook, Excel, and Word
  • Mathematics, data entry, record keeping, and account management skills
  • Effective written and verbal communication skills

Responsibilities

  • Reports to Asset Manager/Central Services Manager in carrying out core task processing
  • The Business Processing Specialist is responsible for managing a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks, which may include the following:
  • Perform detailed reconciliation of monthly payments to property owners
  • Renew expiring Housing Assistance Payments contracts
  • Perform annual contract rent adjustments
  • Evaluate and approve owner's claims for reimbursement due to unpaid rent, tenant damages, and vacancies
  • Maintain property files and records retention in accordance with HUD and corporate policy
  • Maintain positive relations with owners, residents and their representatives, neighborhood groups, and local governments
  • Other duties and responsibilities as assigned

Benefits

  • Competitive compensation
  • Comprehensive insurance options
  • Matching contributions through the 401(k) plan and the share purchase plan
  • Paid time off for vacation, holidays, and sick time
  • Paid parental leave
  • Learning opportunities and tuition assistance
  • Wellness and Well-being programs
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