Business Process Lead

CVS Health • Raleigh, NC

6d • Remote

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. May reside anywhere in the US Position Summary The Business Process Lead for the Aetna Employer Portal will lead the documentation of business process for operational workflows critical to the success of Employer Portal administration. This includes operational support team process, business partner process that needs to change/modify as a result of features introduced in the portal, and registration workflows through AccessHub. This individual will also help develop and document migration plans for applications and tools that will be sunset once the features in the Employer Portal are available for clients to utilize. The Business Process Lead will work closely with the Business General Manager and Program Manager of the Employer Portal to ensure all business readiness needs are identified, supported and implemented.

Requirements

• Minimum 7 years Process Management
• Minimum 7 years in Healthcare Industry or related field
• Minimum 7 years of experience in management consulting, financial analysis, project management, operations management, sales and/or marketing
• Experience with mid-sized cross-functional initiatives, with a moderate to high degree of complexity
• Experience developing analysis, presentations, and support material to successfully implement strategy or change initiatives
• Ability to travel as needed

Nice To Haves

• Strong understanding of the Aetna business
• Business Process Design
• Effectively manage organization's resources including expenses, capital, and assets

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees