Business Process Improvement Manager I

bostonscientific • Maple Grove, MN

11d • Hybrid

About The Position

As a key member of the Global GSC Process Leadership Team , the Business Process Improvement Manager I partners with organizational stakeholders to drive productivity, optimize operations, and solve complex business challenges through high-impact process improvement initiatives. This role works across, global functions, and regions/sites to streamline operations, enhance customer and employee experience, and contribute directly to the growth of BSC and establishing and improving global processes across the network. The individual will lead cross-functional workshops, apply proven improvement methodologies, and leverage digital technologies to transform processes. This position plays a critical role in fostering a culture of continuous improvement through innovation, customer journey mapping, and scalable best practices.

Requirements

• Bachelor’s degree in industrial & systems engineering, business administration, or a related discipline
• Minimum of 5 years' experience applying lean or process improvement methodologies in a business environment
• Demonstrated success managing cross-functional projects, with strong workshop facilitation and change management capabilities
• Ability to travel up to 20%, including international travel

Nice To Haves

• Master’s degree
• Self-starter with an entrepreneurial and consultative mindset
• Proven ability to collaborate with and influence executive-level stakeholders
• Strong analytical, problem-solving, and process-driven thinking
• Demonstrated leadership and ability to drive change across global, cross-functional teams
• Excellent interpersonal skills and ability to develop relationships at all levels of the organization
• Financial acumen with the ability to link process improvements to measurable business impact

Responsibilities

• Leading enterprise-wide initiatives to improve business performance, enhance productivity, and deploy digital solutions that deliver measurable impact
• Collaborating with business stakeholders to execute improvement plans that incorporate voice of customer insights, process mapping, data analysis, and change management
• Partnering with leaders to design and implement continuous improvement strategies while fostering a culture of innovation through proven tools and best practices
• Facilitating stakeholder engagement to identify high-impact opportunities and assembling cross-functional teams to drive initiatives forward
• Leading solution-focused workshops that apply process and technology capabilities to resolve operational challenges
• Advocating for continuous process improvement across all functions, ensuring alignment with strategic organizational goals
• Identifying and promoting the use of intelligent automation to streamline work and enhance efficiency
• Documenting and refining global best practices, methodologies, toolkits, and guidebooks to support scalable process improvements
• Driving and leading improvement projects

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees