Business Process Improvement Consultant

Medtronic • Minneapolis, MN

1d • Remote

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Medtronic has declared its bold ambition to become the global healthcare technology leader. By doing so, we seek to reach more patients in more meaningful ways, more quickly. Are you looking to create capability and competencies in Operational Excellence (OpEx) for the leader in the Medical Technology industry? As an Operational Excellence Business Process Improvement Consultant, you will be a core member of a global team representing Operational Excellence in planning and deploying improvement initiatives across Medtronic. Initiatives include a full system for employee capability development, communication, and governance of a standard of practice to create a sustainable mindset of continuous improvement. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require up to 50-75% of travel to enhance collaboration and ensure the successful completion of projects. As the Operational Excellence Business Process Improvement Consultant, you will: Lead, guide, deploy, and execute the Medtronic Performance System (MPS), “our way of working better together” across Medtronic. Develop and govern MPS standards and content, leading enterprise-wide governance while establishing new cross-company partnerships and expanding MPS offerings. Oversee web hosting, content delivery, and ongoing maintenance to ensure consistency and scalability. Design, implement, and manage a best-in-class MPS learning and training ecosystem, leveraging Medtronic and external vendor resources. Develop and execute enterprise communication strategies to drive MPS awareness, understanding, and adoption across the organization. Lead and coordinate change control for MPS critical elements in partnership with OpEx governance, ensuring alignment, compliance, and sustainability. Lead v initiatives to improve business processes, reduce costs, and enhance quality and performance outcomes. Deliver belt-level training programs both in person and virtually, while mentoring and coaching teams to embed continuous improvement capabilities.

Requirements

• Bachelor’s degree with a minimum of 10 years of relevant business process improvement experience or Master's degree with a minimum of 8 years of relevant business process improvement experience
• Advanced technology acumen, including practical experience with AI-enabled solutions, advanced analytics, and enterprise web/site hosting platforms to support scalable process improvement and knowledge delivery.
• Advanced knowledge of business improvement methodologies, with certification (Green Belt or higher, or equivalent) and applied experience in one or more areas such as Lean, Six Sigma, RedX, Agile, and/or Design Thinking.
• Exceptional communication, facilitation, and presentation skills, with demonstrated success leading training courses and workshops both in person and virtually for diverse audiences.
• Hands-on experience applying Operational Excellence methodologies, combined with strong project management capabilities, to lead initiatives from concept through sustainable implementation.

Nice To Haves

• Strong change management, coaching, and mentoring capabilities, with the ability to influence and drive adoption without direct authority across diverse stakeholder groups.
• Ability to translate complex concepts into clear, compelling messages, including developing structured communications, learning materials, and capability-building content.
• Advanced certification in business improvement methodologies (Black Belt or Master Black Belt preferred), with demonstrated application in enterprise or cross-functional environments.
• Solid financial acumen, with experience integrating continuous improvement initiatives to deliver measurable cost, quality, and performance outcomes.
• Willingness and ability to travel approximately 50–75%, varying based on project scope and business initiatives.

Responsibilities

• Lead, guide, deploy, and execute the Medtronic Performance System (MPS), “our way of working better together” across Medtronic.
• Develop and govern MPS standards and content, leading enterprise-wide governance while establishing new cross-company partnerships and expanding MPS offerings.
• Oversee web hosting, content delivery, and ongoing maintenance to ensure consistency and scalability.
• Design, implement, and manage a best-in-class MPS learning and training ecosystem, leveraging Medtronic and external vendor resources.
• Develop and execute enterprise communication strategies to drive MPS awareness, understanding, and adoption across the organization.
• Lead and coordinate change control for MPS critical elements in partnership with OpEx governance, ensuring alignment, compliance, and sustainability.
• Lead v initiatives to improve business processes, reduce costs, and enhance quality and performance outcomes.
• Deliver belt-level training programs both in person and virtually, while mentoring and coaching teams to embed continuous improvement capabilities.

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
• Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees