Business Process Excellence Improvement Manager

CMA CGM•Mount Juliet, TN

3d•$100,000 - $120,000

About The Position

Responsible for driving operational excellence across CEVA’s Contract Logistics operations within their assigned region. This role partners closely with site leadership and regional operations leaders to implement CEVA’s Lean framework, deliver cost savings, improve productivity, and ensure readiness for customer and CEVA certification standards. The Regional Manager will serve as a coach, change leader, and subject matter expert in Lean and Continuous Improvement tools, embedding a culture of performance, standardization, and operational excellence across multiple sites.

Requirements

Bachelor’s degree in Supply Chain, Engineering, Operations, or related field required; advanced degree or Lean Six Sigma certification strongly preferred.
Minimum of 7 years of progressive experience in logistics, supply chain, or warehouse operations.
Demonstrated success in deploying Lean / Continuous Improvement tools in an operational environment.
Proven ability to influence and partner effectively at all levels of an organization, from frontline associates to senior leadership.
Strong facilitation and coaching skills with experience leading cross-functional teams and events.
Excellent analytical and problem-solving capabilities, with ability to translate data into actionable insights.
Effective communicator with strong presentation skills and executive presence.
Willingness and ability to travel frequently across the assigned region (50–70%).
Lean / Continuous Improvement Expertise – Mastery of CI methodologies and ability to deploy effectively in Contract Logistics operations.
Leadership & Influence – Skilled at coaching, motivating, and developing others without direct authority.
Operational Knowledge – Strong background in warehouse and fulfillment operations, ideally in a 3PL environment.
Change Leadership – Experienced in guiding teams through transformation and embedding sustainable cultural shifts.
Must be able to read, write and speak English fluently.
Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from management, employees and vendors.

Responsibilities

Lead the deployment of CEVA’s Business Process Excellence initiatives within the assigned North America region, partnering with site leaders and regional operations leadership.
Facilitate Lean and Continuous Improvement events (Kaizen, 5S, Value Stream Mapping, A3 problem solving, etc.) to drive measurable operational improvements.
Support operational sites in preparing for internal and external certifications and assessments, ensuring compliance with CEVA standards.
Identify, train, and mentor local site BPE champions and operational leaders to embed a sustainable culture of Continuous Improvement.
Track, measure, and report on regional BPE initiatives, ensuring alignment with CEVA’s North America and global objectives.
Collaborate with other Regional BPE Managers across North America to share best practices and ensure consistency in BPE deployment.
Act as a trusted advisor to site leaders in identifying performance gaps, building action plans, and achieving measurable results.

Benefits

competitive Paid Time Off
401(k)
health insurance
employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.