Business Process Engineer - Institutional Portfolio Management

Western Governors UniversitySalt Lake, UT
12hOnsite

About The Position

The Business Process Engineer is responsible for designing, developing, analyzing, and implementing institutional business processes which are optimized to support the growth, service level, and cost performance needs of the individual schools and functional shared services of the university. The BPE’s primary focus is to enhance efficiency, streamline workflows, and ensure the alignment of upstream and downstream business processes with the institution’s strategic goals holistically. The BPE works to identify critical areas for process improvement, propose people/process/technology solutions, and drive continuous improvement initiatives across the university. They will work closely with Project/Program/Portfolio Managers, Finance, Institutional Analytics & Research (IAR), Subject Matter Experts (SMEs) or Process Owners within the identified business domain(s) and Product Managers, Systems Engineers, Enterprise Architects on the EdTech team to drive detailed redesign as well as re-engineering of current state processes, and to lead the establishment of brand new, breakthrough future state processes to ensure the university’s fulfillment of our student obsession mission and key results. The BPE will be directly involved in the largest and most important strategic transformation projects.

Requirements

  • Bachelor's degree in Engineering (industrial, mechanical, manufacturing, service systems, chemical, aerospace) or a closely related field.
  • 1 year of experience in process engineering, improvement, or continuous improvement roles.
  • Experience with Lean & Six Sigma methodologies/tools in process optimization

Nice To Haves

  • Master’s degree (Business Administration, Operations Research, Data Analytics, Engineering Management) or a closely related field.
  • Six Sigma Yellow Belt or Green Belt certification
  • Lean Bronze certification
  • Professional experience in a technical/engineering background

Responsibilities

  • Analyze and document business processes to identify inefficiencies and opportunities for improvement
  • Suggest and implement process improvements based on data-driven insights and stakeholder feedback
  • Develop and implement standard operating procedures, best practices, and guidelines
  • Collaborate with cross-functional teams to execute process changes and ensure smooth implementation
  • Use Lean and Six Sigma tools to drive process optimization and coach others in their application

Benefits

  • medical, dental, vision, telehealth and mental healthcare
  • health savings account and flexible spending account
  • basic and voluntary life insurance
  • disability coverage
  • accident, critical illness and hospital indemnity supplemental coverages
  • legal and identity theft coverage
  • retirement savings plan
  • wellbeing program
  • discounted WGU tuition
  • flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave
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