Business Process & Data Manager (Hybrid Work Schedule)

Virginia Information Technologies Agency • Richmond, VA

7d • Hybrid

About The Position

The Business Process & Data Manager plays a critical role in supporting agency
initiatives driven by data integrity, operational improvements, and compliance
requirements. This position blends data analysis, business process
understanding, and structured problem-solving to guide projects impacting
operations accounting and system functionality. The Business Process & Data
Manager works closely within operations accounting and cross functional business
units, to plan and track project activities, validate and reconcile data,
clarify requirements, support data cleanup and code-fix validation, identify
risks, and maintain accurate documentation. The Business Process & Data Manager
helps ensure data integrity, effective defect resolution, and successful
implementation of enhancements that support the agency’s mission and strategic
goals.

Requirements

• Bachelor’s degree in business analytics, data management, or a related field, required; an equivalent combination of education and experience may also be considered
• Five years experience in project management/business process management, or related transformation initiatives, including at least two (2) years of supervisory or leadership experience
• Three years experience working with large database systems, including proficiency in report writing, data mining, and data analysis techniques
• Data validation using tools such as SQL, Power BI/reporting tools, data quality platforms or comparable analytic technologies; ability to analyze complex spreadsheets
• Experience drafting documentation such as standard operating procedures (SOPs), business requirements, communications, user guides, or process documentation
• Strong project management skills delivering results within established timelines
• Excellent written and verbal communication skills, effectively communicating business requirements to technology teams, to support technical solutions

Nice To Haves

• Public sector experience, preferred

Responsibilities

• Manage data integrity, and quality improvement initiatives, supporting operations accounting and organizational priorities
• Plan and coordinate operations and accounting projects by defining objectives, timelines, and deliverables
• Monitor, analyze, and validate operational and financial data to ensure accuracy, consistency, and compliance
• Establish quality standards, controls, and continuous improvement practices for data and business processes
• Provide input into required end user training documentation materials, business process procedures, and support training delivery of new or changed system or business process design
• Use data analysis in decision making to lead improvements in business outcomes, and prioritization of overall efforts
• Supervise staff, prioritize workload, and support team performance and development
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees