Business Process Consultant

Guidehouse•Fairview Heights, IL

20h•$68,000 - $113,000

About The Position

We are seeking a Business Process Consultant to support client-facing engagements. This role focuses on assessing, designing, and improving business processes to enhance efficiency, scalability, and overall operational effectiveness. The ideal candidate is comfortable working directly with clients, facilitating workshops, documenting processes, and translating business needs into practical, actionable solutions. This role is high visibility and includes regular interaction with client stakeholders.

Requirements

An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance
Bachelor's degree; FOUR (4) years of additional professional experience in lieu of Bachelor's
TWO (2) years of experience with military, consulting, finance or related field.

Nice To Haves

Experience in business process design, process improvement, consulting, or a related role.
Strong facilitation skills and experience leading client workshops or working sessions.
Excellent written and verbal communication skills.
Proficiency in process mapping and documentation tools.
Strong analytical and organizational skills with attention to detail, especially in documentation and follow‑up.

Responsibilities

Lead and facilitate process discovery workshops with client teams.
Document current‑state and future‑state processes
Analyze workflows to identify gaps, inefficiencies, and opportunities for improvement.
Develop process design recommendations, workflows, and implementation plans.
Work directly with clients to understand operational needs and gather business requirements.
Document and distribute meeting minutes, action items, and decisions from client sessions.
Support and facilitate high‑visibility meetings and working sessions.
Collaborate with consulting team members to align process recommendations with broader project goals.
Support ongoing communication and coordination related to process changes and improvements.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend