Business Process & Automation Specialist

Propark Mobility•Hartford, CT

1d•$54,000 - $56,000

About The Position

The Business Process & Automation Specialist plays a key supporting role in strengthening departmental operations, driving process efficiency, and advancing automation initiatives across People and Business Resources (PBR). This position is ideal for a detail-oriented professional who thrives in a fast-paced environment and enjoys turning complexity into clarity.

Requirements

Bachelor’s degree in Business, Operations, Human Resources, or related field preferred.
3–6 years of experience in operations, process improvement, project coordination, or business support roles.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Experience with workflow tools, automation platforms, or systems optimization preferred.
High proficiency in Microsoft Office (especially PowerPoint and Excel) and Power Automate.
Strong presentation development and visual formatting skills.
Excellent communication skills with the ability to work cross-functionally.
Detail-oriented with a proactive, solution-focused mindset.

Responsibilities

Support the Assistant Director in day-to-day departmental operations and project coordination.
Document, maintain, and improve internal workflows to enhance efficiency and consistency.
Identify process gaps and recommend practical, scalable solutions.
Assist in tracking departmental priorities, deadlines, and deliverables.
Support planning cycles and resource coordination initiatives.
Serve as a liaison to internal teams to ensure alignment and smooth execution of Business Resources initiatives.
Support the Assistant Director of Business Resources to implement process simplification initiatives and identify opportunities for automation that reduce manual effort, mitigate risk, and improve accuracy.
Utilize automation tools, including but not limited to AI-driven solutions, Microsoft Power Automate, and similar platforms, to streamline workflows and enhance operational effectiveness.
Assist in configuring, testing, and rolling out workflow tools and system enhancements.
Develop documentation, training materials, and job aids to support adoption of new tools and processes.
Monitor operational effectiveness and recommend continuous improvement enhancements.
Develop high-quality slide decks, graphics, training videos, and multimedia content.
Ensure consistency of People and Business Resources branding across presentations, and training materials.
Maintain templates and visual standards aligned with corporate brand guidelines.
Review presentations and materials for professionalism, clarity, and brand consistency.
Support ongoing enhancement of PBR visual standards and presentation quality.

Benefits

Fantastic opportunities for career growth - we always look to promote from within first!
Free Parking!!
Competitive salary that is commensurate with experience, plus incentive bonus potential.
Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
Priority driven culture that is supportive, engaging, empowering and celebratory.
A company that values diversity, inclusion, and belonging.
The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
Learning opportunities through our internal training program - Propark Think
Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7