Specialist, Robotics Process Automation

Nationwide Mutual Insurance•Columbus, OH

14h•$88,000 - $164,000•Hybrid

About The Position

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude, and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you! As a Specialist, you’ll work to analyze, design, implement, and sustain complex Robotic Process Automation (RPA) solutions in support of the organization's technology resources and processes. You will utilize RPA expertise to drive business efficiencies and results.

Requirements

Undergraduate studies in computer science, information technology, business or a related field. Graduate studies preferred.
Typically, six or more years of experience in Robotics Process Automation or related field.
Ability to apply advanced knowledge of RPA to business problems.
Proven knowledge of performance measurement and style analysis.
Strong interpersonal and communication skills.
Knowledge of workflow systems, macros, low-code automation and other related technology solutions.
Experience using online collaboration technologies such as Sharepoint, MS Teams, Jira, and Outlook.

Nice To Haves

Understanding and exposure to T-SQL / PL-SQL, HTML, CSS, JavaScript and Jquery, C#, Java, Visual Basic, reporting tools such as Tableau & WebFOCUS and database technologies such as Oracle, MS-SQL server & Netezza are a plus.

Responsibilities

Designs, develops, configures, customizes, documents, deploys, maintains and upgrades moderately complex Robotics Process Automation solutions in tools like NEVA, Automation Anywhere and Power Automate.
Identifies business operations processes that are feasible for automation.
Assesses and documents technical and functional requirements.
Provides recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
Tests automation and suggests changes based on functional requirements.
Performs the day-to-day operations of complex robotic process solutions, including the administration of process-related tools
Monitors and maintains automation post-implementation and resolves any potential issues to ensure smooth business operations.
Works with and consults customers and project teams in the development of project plans to deliver Robotic Process Automation process design efforts in support of business objectives.
Ensures quality automation using Quality Assurance (QA) processes and prevent any potential bugs.
Helps keep stakeholders informed of process changes, defects and results.
Participates in project review meetings with customers and other team members.
May mentor, educate or train others on the use of Robotics Process Automation methods and tools.
Help ensure RPA priorities are aligned to organizational strategy and goals.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire