Business & Operations Strategist

Comfy • San Francisco, CA

17d

About The Position

We are Comfy - an open, modular visual AI platform (“operating system” for Gen AI). We are hiring a BizOps Strategist to drive growth and efficiency across marketing, product, and community. In this role you’ll combine market/user research and data analysis with hands-on project leadership to accelerate our growth. You’ll own key initiatives end-to-end in our lean startup environment, turning ideas into action and measurable results.

Requirements

• 3–8 years across strategy, biz/ops, or growth. Ideally in a scrappy startup or high-output consulting environment (MBB/Big 4) where you had to figure things out, not just execute playbooks.
• You use AI tools the way a senior analyst used to use Excel - fluently, daily, and to punch above your weight.
• Analytical foundation in SQL and/or data modeling; you can get from raw data to a decision-ready insight without waiting on a data team.
• Operates autonomously end-to-end. You don't need hand-holding, but only context and access.
• Sharp communicator who can distill ambiguous, complex problems into crisp recommendations that move stakeholders to action.

Nice To Haves

• Comfort with SaaS metrics, growth loops, or community-driven product dynamics.
• Instinct for process debt: you notice when something should be automated before anyone asks you to fix it.
• MBA or technical degree, but we'll take demonstrated output over credentials any day.

Responsibilities

• Conduct market, user, and competitive research to inform pricing, positioning, and go-to-market strategy.
• Build and maintain analytics dashboards (e.g. SQL/Excel) to track acquisition, engagement, conversion, and campaign ROI.
• Synthesizes revenue, cost, and pipeline data into operational recommendations
• Lead growth campaigns, pricing or product experiments, and community initiatives from concept through execution and analysis.
• Collaborate with Product, Engineering, Marketing/GTM, and Community teams to translate strategy into product features and process improvements.
• Design and optimize operational workflows and tools to automate tasks and scale the business.
• Run A/B tests, pilots, and surveys to validate ideas and optimize performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed