Business Operations Representative I (West Coast)

Toast

15h • $46,000 - $74,000

About The Position

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Business Operations team at Toast is the critical link between our Sales and Onboarding organizations. We ensure that when a restaurant joins Toast, they do so with 100% data integrity. You will verify complex data points, review contracts for accuracy, and manage the technical handoff that allows our Onboarding team to bring the customer live.

Requirements

• Based in the Pacific Time Zone or ability to work PST hours
• Bachelor’s Degree and/or 1+ years of relevant experience
• Extreme attention to detail and meticulous organization
• Strong technical aptitude
• Excellent written and verbal communication skills
• Confidence prioritizing and making time-sensitive decisions in a fast-paced environment
• Excellent time management and a strong sense of urgency
• Relentless problem-solver

Nice To Haves

• Prior experience with Salesforce or other CRM tools

Responsibilities

• Data Verification & Quality Assurance: Perform meticulous audits of new deals, verifying critical business information, ownership structures, and banking details to ensure 100% accuracy.
• Contract Integrity: Review signed agreements and follow up on missing documentation or required forms to maintain strict deal compliance.
• Cross-Functional Handoff: Utilize Salesforce and internal platforms to transition deals from the Sales cycle into the Onboarding pipeline, ensuring a clean and seamless customer journey.
• Month-End Execution: Own the high-volume "sprint" at the end of each sales cycle. You will manage an influx of deals to ensure all customer contracts are officially processed and booked by the month-end deadline.

Benefits

• We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry.
• Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.
• Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
• The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees