Business Operations Manager

Arizona State University•Phoenix, AZ

2d•$65,000 - $70,000

About The Position

Thunderbird School of Global Management (TSGM) is searching for a Business Operations Manager to support and be a part of the Financial Accounting and Operations team. This individual will be responsible for a wide range of financial duties that include staff supervision, budgeting, accounting, procurement, inventory control, internal procedures and other functions as designated by the Director of Finances. The successful candidate will be self-motivated, be an effective leader, have excellent customer service and communication skills, enjoy working in teams, and have an ability to coordinate multiple tasks autonomously and someone who can exercise sound judgment in decision-making. This position will work closely with school leadership, faculty, and staff.

Requirements

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Six (6) years of directly related administrative experience which includes three (3) years of supervisory experience.
Ten (10) years of directly related administrative experience which includes three (3) years of supervisory experience.

Nice To Haves

Demonstrated knowledge of accounting principles, financial administration practices, and financial analysis within a complex organizational environment.
Experience supervising, mentoring, or developing professional or administrative staff.
Experience developing financial reports, interpreting data, and providing analysis to support operational and strategic decision-making.
Experience developing or reviewing financial models, cost analyses, or program pricing structures to evaluate financial viability.
Experience working in a higher education environment or similarly regulated organization.
Knowledge of financial policies, internal controls, and applicable state and federal regulations related to financial administration.
Demonstrated ability to build and maintain effective working relationships with leadership, faculty, staff, and cross-functional partners.
Proficiency with enterprise financial systems and tools such as Workday, Concur, PeopleSoft, or similar platforms.

Responsibilities

Serve as the primary business operations lead and point of contact for assigned units on financial and operational matters.
Lead, mentor, and develop business support staff, fostering a culture of accountability, collaboration, and continuous improvement.
Coordinate cross-departmental initiatives and represent the unit in university meetings and stakeholder discussions.
Provide fiscal oversight for assigned units, including reconciliation, financial monitoring, and year-end close activities for both ASU and the TSGM affiliated 501(c)(3) organization.
Monitor and analyze financial activity and prepare reports that support strategic and operational decision-making.
Partner with the Executive Education team to develop and review program pricing models, validating assumptions, ensuring mathematical accuracy, and assessing financial viability.
Ensure compliance with university and governing agency policies by reviewing and authorizing financial transactions, including P-Card activity, procurement, travel, reimbursements, and journal entries.
Establish and maintain internal controls for revenue and expense processes.
Interpret, implement, and communicate policy updates while developing and maintaining internal operating procedures and documentation.
Collaborate with HR, Financial Services, Purchasing, Travel, and other university partners to ensure efficient operations and high service standards.
Provide responsive, solutions-oriented financial guidance to faculty, staff, and program leaders.
Identify and implement process improvements and leverage data and technology to enhance financial transparency, operational effectiveness, and decision support.
Contribute to long-range strategic planning and support special projects as assigned.