Business Operations Manager

FanDuel • New York, NY

5h • Hybrid

About The Position

We are looking for a Business Operations Manager for FanDuel Casino to lead the operational performance of Casino business processes. This role will play a large role in driving excellence across many elements of casino operations, connecting internal and external teams and driving action to deliver the best experiences possible for our players.
In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

Requirements

• Minimum of 3 years of experience in process improvement or business analysis within product or technology.
• Strong proficiency in JIRA and Confluence.
• Strong strategic mindset and ability to understand long-term views, anticipating future trends and implications.
• Experience leading a team of individuals towards clearly communicated goals, navigating obstacles, resource management and overseeing professional development plans.
• Strong organizational skills and eye for detail, overseeing a portfolio of cross-functional projects.
• Ability to clearly communicate objectives, priorities and status updates with direct reports, peers and initiative partners.
• Eager to drive continuous improvement for the benefit of internal teams and customers; flexible when faced with issues or opportunities.

Nice To Haves

• Understanding of gaming industry, knowledge around gaming KPIs & targets a plus.

Responsibilities

• Ensure business operations comply with regulatory standards and are optimized for efficiency and productivity leveraging innovative tools and technology.
• Identify, assess, and mitigate risks associated with the regulatory and operational aspects of casino gameplay.
• Maintain effective relationships with external parties to accomplish business objectives.
• Define and continuously improve processes and procedures to enhance organizational efficiency and optimize overall ways of working.
• Regularly monitor key business performance indicators (KPIs) and communicate trends and takeaways to operations leadership.
• Participate in cross-functional discussions and initiatives focused on leveraging business analysis to drive better business outcomes.
• Build a reputation of trust within and across business units in the successful completion of new requests across various operational topics and objectives.
• Lead the casino business operations vertical in a culture of positivity and “We Are One Team” mentality through clear expectations, ownership, guidance and calm under pressure.

Benefits

• We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits.
• We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits , pet insurance, and more - check out all our benefits here: FanDuel Total Rewards.
• Benefits differ across location, role, and level.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed