Business Operations Manager

Congruex • Columbus, OH

15h • Onsite

About The Position

The Business Operations Manager works with the executive team to implement business strategies and objectives. This role strategically manages company resources, driving process standardization and improvement to ultimately increase the efficiency of the business and maximize operating capabilities.

Requirements

• Bachelor’s degree in Economics, Finance, Business Administration, Marketing, or related field
• 5-7 years in Telecom industry
• 2+ years proven experience in an operations management position
• Experience with forecasting models and business projections
• Ability to interpret production and financial data
• Excellent verbal and written communication skills; presentation skills
• Strong problem solving and conflict management skills
• Experience with databases and project management software
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

Nice To Haves

• Experience leading and building teams
• Ability to create complex forecasting models and budgets
• Previous experience in a business operations or strategy role

Responsibilities

• Help define use cases and requirements for products and solutions
• Define Produce/Service portfolio Including the service hierarchy
• Sub service definitions bundled service offerings
• Analyzing the profitability of each service
• Inventorying and identifying gaps in marketing material for external use
• Refining and leading the commercial approval process
• Compiling costs of each service
• Develop and refine a market-based pricing book
• Creating a full P&L per deal
• Creating an executive approval document summarizing key points for approval
• Help establish master schedules, resolve scheduling conflicts to help achieve product delivery plans
• Support all P&L related line items for company product
• Continually evaluate and improve product offerings and processes to support products based on sales needs and customer requests and feedback, taking product enhancements through the various development phases
• Monitor competition and provide competitive analyses to internal stakeholders
• In conjunction with the Marketing team, develop marketing plans supporting the company vision and defining the outlook for the product portfolio
• Contribute to new product ideas/strategy and business forecasts
• Create and deliver product and solution presentations to customer and internal teams
• Performs other duties as assigned

Benefits

• Medical, Dental & Vision benefits on day 1
• 401(k) program with company match and immediate vesting on day 1
• Flexible PTO for all exempt roles & competitive PTO accrual for all non-exempt roles
• 10 company paid holidays
• Company Paid Maternity & Parental Leave Options
• Company Paid Basic Life Insurance (employee paid voluntary options)
• Free wellness benefits like counseling, financial planning, caregiver support, and more!
• Marketplace discounts and 24/7 access to online learning & development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees