Business Operations Manager

PermitFlowNew York City, NY
19dHybrid

About The Position

The BizOps team is the strategic center of PermitFlow — the force that turns big questions into executable strategy. We tackle the company’s most ambiguous, cross-functional, and high-impact problems — from new market strategy to operational scalability to pricing and go-to-market design. As a BizOps Manager , you’ll work directly with our leadership team to diagnose problems, design solutions, and drive execution across the business. This is a uniquely exciting role for a high-horsepower operator early in their career who wants exposure to executive decision-making and a clear line of sight to company impact. You’ll have the autonomy to own problems end-to-end and the trust to shape a venture-backed, hypergrowth business.

Requirements

  • 3–5 years in management consulting, investment banking, private equity, venture capital , or BizOps/Strategy at a high-growth startup.
  • Analytical athlete — you use data to clarify ambiguity and drive decisions.
  • Player-coach mindset — equally comfortable running the analysis and leading execution.
  • Structured communicator — distills complexity into simple, actionable insights.
  • Bias for action — moves fast, iterates quickly, and focuses on impact.
  • Collaborative partner — succeeds through influence and cross-functional teamwork.
  • Excited to build at a hyper-scale startup redefining how America builds.
  • Hybrid in NYC — In office Monday, Wednesday, and Friday.

Responsibilities

  • Drive Company-Defining Initiatives — Partner with executives to scope, prioritize, and lead strategic and cross-functional projects.
  • Turn Ambiguity into Action — Structure unclear problems, define the “so what,” and build executable plans that drive measurable outcomes.
  • Build Scalable Systems — Transform insights into repeatable processes and operational playbooks.
  • Deliver Clarity Through Data — Design metrics, dashboards, and analyses that drive business decisions.
  • Act as a Force Multiplier — Collaborate across Sales, Product, Operations, and Leadership to align teams and accelerate growth.

Benefits

  • Competitive salary and meaningful equity in a high-growth company
  • Comprehensive medical, dental, and vision coverage
  • Flexible PTO and paid family leave
  • Home office & equipment stipend
  • Hybrid NYC office culture (3 days in-office/week) with direct access to leadership
  • In-Office Lunch & Dinner Provided
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