Business Operations Manager, Infrastructure

Meta•Menlo Park, CA

About The Position

The Production Engineering (PE) team ensures the reliability, scalability, performance, and security of Meta’s production services and infrastructure. They work closely with engineering teams to proactively solve complex problems, automate processes, and keep Meta’s systems running smoothly at massive scale. As an executive Business Operations Manager for the PE organization, you’ll serve as the cohesive link that enhances our leadership team’s visibility, enabling them to operate with efficiency and strategic foresight within a cross-functional and lean horizontal framework. You will be highly organized, experienced in project management, and able to shift seamlessly between strategic counsel and smaller daily tasks. You will have demonstrated experience consistently working collaboratively with your teams and key stakeholders with executive level communication skills who has successfully worked in changing, ambiguous and high expectations environments. Lastly, you will be a detail-oriented, operationally minded professional who can think strategically, adapt quickly, and rapidly earn credibility and interact with all levels of the organization.

Requirements

8+ years of experience in program management, project management, strategy, management consulting, or operations
2+ years of experience supporting director-level leaders as a program manager or Chief of Staff
Demonstrated quantitative, analytical, and conceptual problem-solving skills with solid business acumen
Effective prose and presentation skills with high craft quality
Proven problem-solving experiences, handled individually and in groups
Track record of organizing, developing, and executing strategy projects with successful outcomes
Experience operating autonomously and efficiently to track key organizational priorities, identify efficiencies, and drive team alignment
Experience partnering with cross-functional leadership to transform insights into actionable outcomes
Experience navigating business structures while maintaining confidentiality and discretion

Responsibilities

Own a series of people engagement programs that elevate the skills and abilities of our engineering teams
Manage operational expense budget, ensuring maximum utilization of available resources
Drive the cadence and creation a communication series that highlights the achievements of the PE community
Draft internal communications on behalf of leaders, including long-form posts and live presentations
Collaborate with the executive admin team to lead the planning and execution of All-Hands
Support headcount management
Drive special projects, including organizational transformation, partnering with cross-functional teams to develop and implement new processes as needed