Business Operations

Fern•Brooklyn, NY

3d•Onsite

About The Position

About Fern: At Fern, we believe every software company should offer a world-class API. We're building the toolkit to make that possible. We enable customers like Square, ElevenLabs, Webflow, and Intercom to offer a best-in-class developer (DX) and agent experiences (AX). Our team is primarily ex-Palantir and ex-founders, working together from our office in Williamsburg, Brooklyn. We give builders the autonomy to take ownership, the speed to move quickly, and the support to do their best work. Why you should work here: Experience a hyper-growth startup: Join a top-decile growth company early. You'll get firsthand exposure to how a startup scales with visibility into product, engineering, design, and go-to-market. Thinking of founding a startup someday? This is the place to learn. High trust and autonomy: You’ll have ownership over meaningful projects from day one, with the freedom to shape technical decisions and influence product direction. We trust engineers to figure out the best path forward—without micromanagement. We move quick: Your code will ship quickly and be used by our customers within days (and sometimes hours). We prioritize shipping fast, and invest in the developer experience toolchain to make that possible. Few meetings and bureaucracy: No bloated sprint rituals or unnecessary status updates. Just clear priorities, thoughtful async communication, and space to build. What you’ll do: As a Business Operations Lead at Fern , you’ll work directly with the CEO to own the day-to-day operating engine of the company - spanning finance, recruiting operations, internal systems, and cross-functional execution - to ensure Fern runs smoothly and scales effectively.

Requirements

2+ years of experience in consulting, business operations, or related roles
Strong communicator; comfortable working cross-functionally across an organization

Responsibilities

Own company finance and operating cadence: manage A/R and A/P, maintain the operating model, build forecasts, and deliver regular financial and investor updates to our parent company, Postman.
Run internal systems and compliance: oversee employee onboarding/offboarding, vendor management, SOC 2 readiness, and contract renewals, including negotiating pricing and terms.
Lead recruiting operations: coordinate interviews and onsite logistics, partner with hiring managers on the process, and ensure a smooth candidate and new-hire experience.
Drive CEO-level special projects: partner closely with the CEO on high-impact, cross-functional initiatives, including pricing strategy, growth planning, and cost optimization.