Business Operations

Fern

4d•Onsite

About The Position

At Fern, we believe every software company should offer a world-class API. We're building the toolkit to make that possible. We enable customers like Square, ElevenLabs, Webflow, and Intercom to offer a best-in-class developer (DX) and agent experiences (AX). Our team is primarily ex-Palantir and ex-founders, working together from our office in Williamsburg, Brooklyn. We give builders the autonomy to take ownership, the speed to move quickly, and the support to do their best work. As a Business Operations Lead at Fern, you’ll work directly with the CEO to own the day-to-day operating engine of the company - spanning finance, recruiting operations, internal systems, and cross-functional execution - to ensure Fern runs smoothly and scales effectively.

Requirements

2+ years of experience in consulting, business operations, or related roles
Strong communicator; comfortable working cross-functionally across an organization

Responsibilities

Own company finance and operating cadence: manage A/R and A/P, maintain the operating model, build forecasts, and deliver regular financial and investor updates to our parent company, Postman.
Run internal systems and compliance: oversee employee onboarding/offboarding, vendor management, SOC 2 readiness, and contract renewals, including negotiating pricing and terms.
Lead recruiting operations: coordinate interviews and onsite logistics, partner with hiring managers on the process, and ensure a smooth candidate and new-hire experience.
Drive CEO-level special projects: partner closely with the CEO on high-impact, cross-functional initiatives, including pricing strategy, growth planning, and cost optimization.