Business Operations Lead

Juicebox
Onsite

About The Position

We’re hiring a Business Operations generalist to work directly with the CEO and leadership team on the highest-impact priorities across the company. This is a true generalist role: you’ll operate as a force multiplier across go-to-market, product, and operations, owning ambiguous, project-based work that drives critical business outcomes. As one of the first BizOps hires, you’ll have outsized ownership and visibility, directly influencing company trajectory through cross-functional initiatives.

Requirements

  • Have 2+ years of experience in Business Operations, Strategy, Consulting, or a similar generalist role (4+ years preferred)
  • Are highly structured and analytical, with strong problem-solving skills
  • Thrive in ambiguity and enjoy owning problems end-to-end
  • Have experience working cross-functionally with GTM, product, or operations teams
  • Are proficient with spreadsheets, analytics tools, and systems (CRM experience a plus)
  • Move quickly, communicate clearly, and have strong business judgment
  • Are based in SF or open to relocating (in-office 5 days/week)
  • Want to work hard (more than regular hours) for a high-impact, rewarding role

Nice To Haves

  • Experience in B2B SaaS, recruiting tech, or AI
  • Experience with AI tooling / have built your own tools
  • Experience as an early BizOps, Strategy, or first operations hire at a startup

Responsibilities

  • Tackle and drive some of Juicebox’s high-priority, cross-functional projects across Sales, Product, and GTM, from problem definition through execution
  • Partner with the CEO and leadership team to inform strategy, set priorities, and drive key business decisions
  • Build internal AI tooling to make existing business processes more efficient
  • Develop dashboards, KPIs, and reporting to provide visibility into company performance (pipeline, growth, retention, etc.)
  • Identify bottlenecks and opportunities across the business, and lead initiatives to improve efficiency and outcomes
  • Stand up new functions, workflows, and systems from scratch as the company grows
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