Business Operations Executive

Founders Law•London, CA

1d•Hybrid

About The Position

This role is ideal for someone who wants a hands-on, end-to-end view of how a modern business operates. You’ll sit at the heart of the firm, working across Operations, IT, HR and Compliance and helping keep the business running smoothly as we scale rapidly. You’ll gain real exposure to how a regulated, fast-growing firm functions - from people and systems to process, culture and compliance. You’ll report into the Senior Operations Manager. Hybrid working: this role requires regular in-office presence to support the day-to-day running of Operations.

Requirements

2+ years’ experience in an operations, coordination or business support role
Highly organised with strong attention to detail
Proactive with the ability to manage tasks independently and follow them through to completion
Comfortable managing multiple priorities without losing accuracy
Clear and professional communicator, both written and verbal
Ability to build strong relationships across all levels of the business
Comfortable working in a fast-paced, growing environment
Confident using modern systems and task / project management tools

Nice To Haves

Exposure to a compliance-aware or regulated environment
Previous experience within a law firm or professional services environment
Organising events and team activities

Responsibilities

Managing the day-to-day running of the office, including incoming mail, facilities and office operations
Answering incoming calls via our main phone line
Acting as a central point of coordination across teams
Building strong internal relationships and being a trusted, go-to person across the firm
Supporting the smooth running of the business as we continue to scale
Supporting employee onboarding and offboarding
Coordinating employee benefits and perks
Supporting learning and development initiatives across the firm
Helping organise internal training sessions and firm-wide development activity
Supporting people-related processes that contribute to a strong employee experience
First-line coordination of IT requests and day-to-day issues
Laptop and device coordination (ordering, setup, handover and returns)
Supporting new joiners with systems access and equipment
Liaising with external IT providers where required
Helping maintain basic IT and asset registers
Running client onboarding processes and completing required checks
Ensuring onboarding documentation is accurate, complete and properly recorded
Managing day-to-day compliance administration within Operations
Maintaining internal processes, records and documentation to a high standard
Supporting internal audits, reviews and compliance workflows as needed
Planning and organising team socials, the annual off-site, Christmas party and ad-hoc events
Supporting internal initiatives that drive culture, connection and engagement
Managing logistics for internal and external events
Supporting monthly client invoicing processes
Handling client communications where required
Producing leave and reporting data from HR systems
Providing additional finance support where needed, with scope to take on more responsibility over time
Supporting general business administration as needed

Benefits

Competitive salary (We know everyone says this, but we do want the best candidates, so apply, let us know your rate and let's chat)
25 days annual leave, don't worry, bank holidays are on top
Day off on your birthday & other significant life events
5 days leave for education a year + dedicated annual education budget just for you
Private healthcare with Vitality
Private Dental care + hearing and discounts with Vision Express
£350 home setup allowance
Worldwide travel insurance, including Winter Sports
Annual emergency childcare allowance
Half-price gym membership at Virgin Active, PureGym and Nuffield Health
Electric car leasing salary sacrifice scheme saving up to 40% on electric cars
Cycle to work scheme saving up to 32% on a bike and splitting your payments over 12 months
Access to a tech and home scheme with discounts and 12-month interest-free payment options through partners including Currys PC World, IKEA and John Lewis.
There are socials every three weeks if you want to join us, from bars and restaurants to experiences at the F1 Arcade, Gamebox, Fairgame, and many more.
+ lots more.