Floe - Business Operations (BizOps)

43North • Buffalo, NY

13d • Hybrid

About The Position

We are seeking our first BizOps hire, to partner directly with the leadership team on revenue growth, go-to-market strategy, partnerships, and operational scaling.
This role is ideal for someone who enjoys ambiguity, takes ownership, and wants hands-on experience building and refining real GTM and operating systems. You will work on projects that directly influence how Floe sells, partners, manufactures, and scales. This is a unique opportunity to join a profitable, rapidly scaling startup at a key inflection point as it transitions from successful early deployments to broader rollouts across North America and beyond.

Requirements

• 1-3 years of experience working in finance, operations, strategy, or business analytics
• Strong preference for early or growth stage startup experience (you understand what you’re singing up for)
• Strong analytical and financial modeling skills
• Comfortable working with imperfect data, ambiguity, and real-world constraints
• Able to operate independently and manage multiple workstreams in parallel
• Clear, concise communicator who can translate analysis into practical recommendations and action

Nice To Haves

• Background in consulting, operations, finance, or business development
• Experience with hardware, industrial products, construction, or infrastructure-adjacent businesses
• Familiarity with channel sales, partnerships, or manufacturing economics

Responsibilities

• Support Floe’s go-to-market strategy across direct enterprise sales, contractor-led sales, and independent manufacturer rep channels, helping refine where and how the company drives growth
• Analyze sales pipeline performance, deal flow, win/loss metrics, and conversion dynamics across channels to identify bottlenecks and opportunities
• Help refine ideal customer profiles (ICPs), priority use cases, and vertical segmentation based on customer data, sales feedback, and market dynamics
• Evaluate and improve Floe’s marketing and sales processes, including supporting materials, messaging, and how prospects move through the customer journey
• Quantify, define, and help develop scalable lead generation strategies, including inbound, outbound, partner-driven, and event-based channels
• Help structure and evaluate partnership models with roofing contractors, independent sales reps, and regional distributors, including incentives, margins, and roles
• Support the development of partner onboarding materials, playbooks, and partner-facing SOPs to enable consistent execution at scale
• Help develop a strategy for approaching and building insurance-related relationships, including understanding incentives, stakeholders, and potential distribution or referral pathways
• Analyze and model Floe’s revenue streams, including hardware systems, consumables (deicer), software, and services.
• Support pricing strategy, bundling options, and margin optimization across customer segments and channels
• Evaluate expansion opportunities such as service contracts, subscriptions, multi-site agreements, and add-on modules
• Build and refine robust financial models, clearly identifying key assumptions, drivers, sensitivities, and tradeoffs that inform leadership decisions
• Work closely with Floe’s fractional COO to map, assess, and improve operational workflows across sales, engineering, manufacturing coordination, installation, and customer support
• Help design, document, and implement robust SOPs and tools to streamline execution for both internal teams and external partners
• Support logistics and operations analysis, including shipping, installation coordination, lead times, inventory considerations, and quality/certification requirements and processes
• Support manufacturing cost analysis comparing contract manufacturing versus in-house manufacturing scenarios
• Identify key cost drivers, scale effects, and operational constraints associated with bringing manufacturing in-house
• Research and help evaluate grant, incentive, and funding opportunities that could support manufacturing expansion in Buffalo
• Build and refine financial models related to BOM costs, labor, scaling scenarios, and margin impact under different production strategies

Benefits

• Direct exposure to founder-level GTM, monetization, and operating decisions
• Real ownership over projects tied directly to revenue growth and operational scale
• Experience building partnerships, SOPs, and operating systems from the ground up
• Insight into how a climatetech company scales across sales, operations, and manufacturing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed