Business Operations Associate
About The Position
ARIVE is a privately held, founder-led, high-growth fintech company revolutionizing digital mortgage originations. We're hiring a high-energy, organized Business Operations Associate to serve as the operational hub of our San Ramon headquarters and provide administrative and logistics support across the company. This is a crucial role for a problem-solver who loves supporting the logistics backbone of a growing business. You'll manage the administrative and logistical workflows - client and employee focused - that enable a world-class experience for both.
Requirements
- Experience: 3+ years in Office Management, Operations, or an Administrative role in a fast-paced environment.
- The "Service" Mindset: You take pride in a well-organized environment. No task is too small - from shipping a FedEx package to organizing a team lunch to managing complex executive client events.
- Tech Savvy: Proficient in Google Workspace (Gmail, Calendar) and Microsoft Office.
- Urgency: Proactive, self-directed, and fast-moving with high urgency.
- Location: This is an onsite role in our San Ramon office (3–5 days a week).
Nice To Haves
- Familiarity with CRM tools (HubSpot)
- You strive for efficiency—knowledge of AI tools is a strong advantage.
Responsibilities
- Office & HQ Management: Serve as the "Office Captain" for our San Ramon headquarters. Manage office supplies and decor and ensure the space is pristine and welcoming as you are the first impression for anyone walking through our doors. You will also serve as the primary receiver and sender of mail, handling any notices for timely processing.
- Logistics & Operational Support: Act as the "Traffic Controller" for cross-functional logistics. Support Sales, Marketing, and Leadership teams - shipping trade show booths, swag and marketing materials to various events, searching and booking event venues, planning executive travel, coordinating client meetings, and sending client appreciation and holiday gifts.
- Workplace Ops: Partner with the Head of People & Culture to deliver a great "Day 1" experience for new hires (shipping laptops, sending Welcome Kits) as well as continuous moments of delight. Assist with culture events, happy hours, team offsites, and general administrative support for the leadership team.
Benefits
- Competitive base salary and performance-based bonuses. Total compensation will be determined based on the candidate’s experience and skill set.
- Comprehensive health, dental, and vision insurance with 401(k) matching.
- Opportunities for professional growth and leadership development.
- A supportive, inclusive, and high-performance company culture.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
51-100 employees
