Business Operations Assistant
About The Position
Are you a meticulous, efficient, and solution oriented person? Are you interested in joining and contributing to a business critical team to build your career? We are looking for a bright, hard-working, and dependable individual who strives for excellence, enjoys helping others, and can manage a variety of challenging tasks simultaneously. If you are the right candidate, we are willing to train you. ✨ What You’ll Do / Responsibilities: Review incoming sales orders and work with the Legal, Renewal Sales, Account team, and customers to ensure orders are compliant with RTI terms and approved to be processed. Fulfill sales orders following our documented processes and setup / initiate backend cross-departmental workflows within our business systems. Triage and respond to incoming internal and external requests and questions. Audit reports and enforce data integrity across our business systems. Manage, maintain, and update operational process documentation and resources. Develop a fundamental understanding of how to utilize Salesforce to execute job responsibilities.
Requirements
- Bachelor’s degree required, with 1–2 years of professional experience
- Excellent verbal and written communication skills, with a team-oriented work ethic focused on collective success
- Self-starter who’s able to work with minimal direction, exhibiting a heightened sense of urgency and strong attention to detail
- Exceptional time management, prioritization, and multi-tasking skills in a fast-paced environment
- Process-oriented and able to keep pace with the evolution of processes as we grow
- Excellent computer skills – Strong proficiency using Windows, MS Office Suite (PowerPoint, Word, Excel), Google Apps, Adobe Acrobat
- US Person requirement Due to export-control regulations, we can only consider “US persons” for this role. A “US person” is defined by federal law as a US citizen, lawful permanent resident (green card holder), refugee, or asylee. We are not able to provide visa sponsorship or transfer.
Responsibilities
- Review incoming sales orders and work with the Legal, Renewal Sales, Account team, and customers to ensure orders are compliant with RTI terms and approved to be processed.
- Fulfill sales orders following our documented processes and setup / initiate backend cross-departmental workflows within our business systems.
- Triage and respond to incoming internal and external requests and questions.
- Audit reports and enforce data integrity across our business systems.
- Manage, maintain, and update operational process documentation and resources.
- Develop a fundamental understanding of how to utilize Salesforce to execute job responsibilities.
Benefits
- Flexible working schedule
- Hybrid working + Home Office Stipend to cover the costs of working from home
- Flexible Paid Time Off + “Real Vacation Bonus,” an additional bonus for taking more than 1-week of uninterrupted vacation
- Annual bonus based on individual and company performance + other prizes and awards
- We recognize employees for their achievements, offer great opportunities for career growth and development, and provide the tools they need to succeed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
