Business Operations and Analytics Professional - Full Time - Days

Mohawk Valley Health System•City of Utica, NY

About The Position

The Business Operations and Analytics Professional provides insight-driven analyses and recommendations that enhance organizational decision-making within a clinical quality, business and performance improvement framework. The incumbent is an analytics professional who leads reporting and data visualization development in partnership with stakeholders. Builds dashboards, reporting, and trusted analytics content that is consumed by other analysts or stakeholders.

Requirements

Bachelor’s degree in management, Business Administration, Information Systems, Statistics, related field or equivalent experience.
3 years of equivalent or related experience using data and analytics in a business and/or quality management environment.
Advanced Knowledge in Microsoft Excel
Highly effective oral and written communication skills are necessary in dealing with a variety of healthcare and finance professionals
Excellent organization and problem-solving skills
Ability to analyze, organize and present data.

Nice To Haves

Master’s Degree
5 years of equivalent or related experience
Experience in healthcare industry
Experience in applying statistical methods to find patterns, trends, and insights
Knowledge Business Intelligence tools
Knowledge of hospital decision support and EMR systems, Strata Jazz, and EPSi

Responsibilities

Lead the development of effective key performance indicators, management dashboards and scorecards that provide enhanced insight and improve service line/organizational decision-making.
Define and implement analytics strategies that align with organizational and service line/unit objectives.
Develop and maintain a data infrastructure that supports the need of the service line.
Collaborate with cross-functional teams to identify and track key performance indicators.
Communicate data insights and recommendations to stakeholders in a clear and actionable way, i.e., performance improvement plans and intervention.
Ensure compliance with data privacy regulations and policies.
Prepare and present data and reports to department leadership.
Establish and maintain relationship with stakeholders and internal teams to ensure clear communication and alignment of project goals and objectives.
Provide statistical support for decision-making processes
Identify and manage project dependencies and critical paths to ensure timely delivery of projects.
Ensure a linkage between the service line/department’s efforts and the organization’s goals.
Perform other duties as required.