Business Operations Analyst

Rain • New York, NY

1d • Hybrid

About The Position

Rain is looking for a Business Operations Analyst to be the engine behind our partner onboarding and regulatory workflows. In this role, you’ll own the end-to-end process for partner questionnaires, due diligence packages, and regulatory/operational forms—driving accuracy, speed, and cross-functional coordination so we can ship partnerships faster.

Requirements

• 1+ years of experience in business operations, partner operations, compliance operations, or similar at a fintech, payments, or B2B SaaS company
• Meticulous attention to detail and exceptional written communication; you can turn messy inputs into precise, audit-ready responses
• Strong project management—owning timelines, driving cross-functional alignment, and hitting SLAs without hand-holding
• Familiarity with concepts like KYC/KYB, AML, information security controls, and vendor risk; comfort working with legal/compliance documentation
• Tool fluency: Google Workspace, spreadsheets, e-signature, ticketing tools (linear), and the ability to quickly learn new systems

Nice To Haves

• Experience with card issuing, payment networks, cross-border payments, or stablecoins
• Experience building response libraries/knowledge bases and automating workflows

Responsibilities

• Own completion, submission, and tracking of partner questionnaires, network forms, and vendor onboarding packets; manage signatures, evidence, and deadlines
• Coordinate inputs across Legal, Compliance, Risk, Finance, Engineering, and Product; translate technical concepts into clear, consistent responses
• Build and maintain a single source of truth; continuously improve templates to reduce cycle time and errors
• Stand up lightweight reporting and dashboards for pipeline, SLAs, blockers, and renewals; communicate status updates proactively to stakeholders
• Support broader BizOps: process mapping, policy documentation, light analyses, contract tracking, and ad-hoc projects

Benefits

• Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off.
• Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you’d like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment.
• Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
• Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
• Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success.
• Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing.
• Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
• Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees