Business Operations Analyst

Cloudflare•San Francisco, CA

About The Position

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available locations: Mexico City About the Team The Business Operations team sits under the CFO organization and is responsible for core company KPI reporting, incubating new analytics capabilities, leading and/or facilitating cross-functional projects to devise and operationalize high impact programs. We are looking for a strong data analyst to join Cloudflare to help develop analytics solutions and scale internal data processes. Success in this role comes from combining a strong technical foundation with sharp business acumen and a builder’s mindset — someone who’s energized by turning scrappy, manual workflows into streamlined, durable solutions to deliver strategic and compelling insights.

Requirements

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
4+ years of experience as a data analyst, including 1+ years in a large-scale environment (e.g., petabyte-scale data, globally distributed teams)
Strong hands-on experience with Python, SQL, and tools such as Google BigQuery, Looker Studio, Tableau, or similar Big Data/Cloud-based analytics platforms
Proven ability to multitask and thrive in a high-growth environment — able to zoom in on the details without losing sight of the bigger picture
Strong business acumen with a demonstrated ability to align data initiatives with business needs and deliver high-quality outcomes
Track record of conducting impactful, result-oriented analysis that informs business strategy and drives change
Advanced proficiency in English (written and verbal)

Nice To Haves

2+ years of experience at a fast-growing, technology-driven company preferred

Responsibilities

Identify root causes of business or data challenges and conduct in-depth analyses to translate data into meaningful insights
Present findings clearly and concisely, tailoring takeaways and recommendations to the appropriate audience
Design, build, and support data or insight solutions that help incubate new data capabilities or programs. Example projects include: product adoption scoring, product performance reporting, variable billing forecasting, product costing and margin analysis, and automation of GTM metrics reporting
Determine the right technical approach for each project phase (e.g. exploratory analysis, prototyping, MVP/beta development)
Partner closely with the Business Intelligence team to improve data collection and quality, streamline reporting processes, and help scale solutions from early-stage incubation to long-term, high-performing programs
Work cross-functionally to keep projects on track and stakeholders informed
Provide ad-hoc analytical support to Finance & Executive Leadership
This role might involve travel to the US on a bi-annual basis

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