Business Operations Analyst

Baselayer•New York, NY

15d•$70,000 - $125,000•Hybrid

About The Position

We are looking for a Senior Finance & Business Intelligence Analyst to play a foundational role in building and scaling Baselayer’s financial and operational intelligence. This role will work across all functions including Finance, Operations, Sales, Product, and Engineering to improve how the company measures performance, makes decisions, and scales. This is a highly visible role reporting directly to the Head of Operations & Finance. You will own core financial processes, business intelligence tooling, and operational reporting, while proactively identifying opportunities to improve systems, workflows, and data integrity. You will also help develop recurring executive and board-level reporting. This is not a plug-and-play analyst role. We are looking for someone who wants to build, improve, and own best-in-class financial and operational processes from the ground up.

Requirements

2 to 5 years of experience in Finance, Business Intelligence, FP&A, Analytics, or a related role, ideally in a SaaS or technology-driven company
Highly advanced Microsoft Excel skills
Highly advanced SQL skills, with experience writing complex, performant queries
Hands-on experience building and maintaining dashboards, Metabase strongly preferred
Experience working with CRM or GTM systems, HubSpot strongly preferred
Experience preparing executive-level and board-facing reporting is strongly preferred

Nice To Haves

You think out of the box and enjoy improving how things work rather than maintaining the status quo
You are proactive, self-directed, and comfortable operating without detailed instructions
You care deeply about data quality, consistency, and trust
You communicate clearly with both technical and non-technical stakeholders
You want to be foundational and help build something that lasts

Responsibilities

Build, maintain, and continuously improve core financial and operational processes, including reporting, forecasting inputs, and performance tracking
Develop, maintain, and improve monthly, quarterly, and board-level financial and operational reports
Partner with Finance and Operations leadership to support budgeting, forecasting, KPI development, and executive reporting
Ensure data accuracy, consistency, and auditability across financial and operational systems
Own and enhance Metabase dashboards, ensuring they are accurate, actionable, and trusted across the company
Design and maintain SQL-based data models and reporting views to support company-wide decision-making
Translate ambiguous business questions into clear analytical frameworks and insights
Drive improvements in HubSpot reporting, tracking, and data structure in partnership with Sales, Marketing, and RevOps
Identify gaps and inefficiencies across tools and workflows, and proactively propose solutions
Act as a connective layer between Finance, GTM, Product, and Engineering when data or systems need improvement
Work closely with leaders and individual contributors across the company to understand metrics, surface insights, and improve operational clarity
Help establish consistent definitions, metrics, and reporting standards across teams
Serve as a trusted analytical partner who brings structure and clarity to complex problems