Business Office Specialist - Bank Operations

Commerce Bank•Kansas City, MO

28d•$23 - $31•Hybrid

About The Position

The main purpose of this role is to manage projects, implement change management initiatives, handle communications, oversee temporary staff, and plan and execute events for the Bank Operations division.

Requirements

Intermediate understanding of banking industry, products, terminology, and best practices
Ability to work under minimal supervision with ability to prioritize tasks, research issues, resolve problems independently, and anticipate concerns of internal customers
Ability to move frequently between assignments and routinely learning new support functions
Strong analytical skills with a technical aptitude that allows for learning of numerous systems, platforms, and products
Ability to identify workflow or process improvements to increase efficiency
Ability to maintain confidentiality
Ability to demonstrate informal leadership skills
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
Ability to complete off-site tasks, and occasionally work outside of standard business hours during peak event times. This may require work flexibility 1-2 weeks before the event., accounting for 4-5 events/year
Associates’ degree or equivalent combination of education and experience required.
2+ years financial services or related experience required
2+ years of event planning experience required
1+ years bank operations experience preferred

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Plan, organize and execute meaningful and engaging team member events
Manage activities to budget and delegate tasks to members of the Event Planning committee
Draft and publish both written and visual communications to associate-level or management-level team members
Perform production tasks of high complexity and/or risk for various business units within the Operations division
Lend workflow expertise to implement process improvements in assigned business units
Assist with new hire onboarding
Perform other duties as assigned