Business Office Manager

PACS•Los Gatos, CA

14d

About The Position

Vasona Creek Healthcare is seeking an experienced and detail-oriented Business Office Manager to oversee the daily operations of our business office. The ideal candidate will bring strong leadership skills, a solid understanding of skilled nursing facility (SNF) billing, and a commitment to accuracy, compliance, and excellent customer service.

Requirements

Minimum of 2–3 years of billing experience in a Skilled Nursing Facility (SNF)
Proven knowledge of Medicare, Medicaid, and insurance billing processes
Strong understanding of accounts receivable and collections practices
Prior supervisory or management experience preferred
Excellent organizational, analytical, and problem-solving skills
Strong communication and interpersonal abilities
Proficiency in healthcare billing systems and Microsoft Office

Responsibilities

Manage and oversee all business office functions, including billing, collections, accounts receivable, and resident trust accounts
Ensure accurate and timely billing for Medicare, Medicaid, private pay, and insurance claims
Monitor and follow up on outstanding accounts to ensure prompt reimbursement
Maintain compliance with all federal, state, and local regulations related to SNF billing and financial operations
Supervise, train, and support business office staff
Serve as a liaison between residents, families, and third-party payers regarding financial matters
Prepare financial reports and provide regular updates to leadership
Coordinate with admissions to ensure accurate payer source setup and smooth transitions