Business Office Manager

CCRM Fertility•Vienna, VA

23d

About The Position

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com [http://www.ccrmivf.com/] How You Will Make an Impact: The Business Office Manager plays a crucial role in ensuring the smooth operation and financial health of the Care Center. They are responsible for overseeing various administrative and financial aspects of the business, and their impact is significant, encompassing financial management, compliance, patient satisfaction, and efficient administrative operations. Their role contributes to the financial stability and overall success of CCRM. What You Will Do: The Business Office Manager is responsible for the business office and front desk employees. The Business Office Manager will monitor billing and cash collections policies and procedures and will implement processes to reduce loss of bad debt or denials and to maximize revenue collection or capture. The Business Office Manager reports directly to the Practice Administrator.

Requirements

Bachelor’s Degree or an Associates with equivalent relevant work experience required.
4+ years of experience in a business office role, healthcare preferred.

Nice To Haves

2+ years of supervisory experience preferred.

Responsibilities

Manage Business Office and Front Desk Employees.
Track invoices, oversee accounts payable, and manage daily deposits.
Manage financial settlements between clinic and corporate office.
Monitor billing and collection of patient accounts, cash posting or claims processing, and ensure departmental activities comply with applicable regulations.
Work to reduce losses due to debt or denials and maximize revenue collection/capture.
Plan and administer policies and procedures governing the collection of revenue from patients or other payers.
Determine financing options based on insurance, funds available, extend of demand, and patient needs.
Request authorization of referrals from insurance companies and verify insurance eligibility when applicable.
Prepare payment estimates based on treatment plans and insurance information (deductibles, co-pay, etc.).
Other duties as assigned.
Oversee the daily workflow of the department.
Recruit, interview, hire, and train staff.
Provide constructive and timely performance evaluations.
Handle discipline and termination of employees in accordance with Company policies.

Benefits

Generous Paid time-off (PTO) and paid holidays
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date.
401(k) Plan with Company Match (first of the month following 2 months of service)
Basic & Supplement Life Insurance
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits.
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities