Business Office Manager with Spring Arbor at Rosewood

Foundry Commercial•Charlottesville, VA

13h

About The Position

Allegro Living serves as the parent company of Allegro Management Company and Spring Arbor Management Company, uniting decades of senior living expertise under one trusted name. Formed through the 2025 merger of two well-established brands, Allegro Living is building a premier senior living platform defined by inspired lifestyles, compassionate care, and meaningful regional reach. The only thing we're missing is YOU! Business Office Manager | Spring Arbor Rosewood At Spring Arbor, our goal is to create an environment that meets each resident where they are in their journey, while fostering independence, and well-being in a homelike setting. We empower our residents to live as independently as possible, while enriching their days with meaning and fulfillment. Here's what sets us apart: Supportive Culture: We value and recognize our team - frequently. From leadership to caregivers, everyone plays a vital role in creating a positive, people-first environment. Work-Life Balance: Generous PTO, and wellness support to ensure our teams stay healthy, happy, and engaged. Competitive Pay & Benefits: Industry leading compensation packages, 401(k), health insurance, pet insurance, and more - because your work deserves to be rewarded! Mission-Driven: Working with White Springs means being part of a team that is committed to changing lives every day through compassion, excellence, and purpose. Who are we seeking? A BOM or HR Manager who has 2-5 years of related experience within a healthcare or senior living setting. Medical billing or insurance processing. Accounts receivable and payable. Knowledge or HR processes and Payroll functions utilizing Dayforce and Yardi. JOB SUMMARY: Responsible for maintaining all business operations of the house, including administrative, accounting, and human resources duties.

Requirements

Basic math skills
Proficient in Microsoft Office
Knowledge of Accounting and Human Resources Software
Knowledge of effective supervisory and management practices, techniques, and methods
Ability to establish effective working relationships and communication with residents, resident family members, co-workers, supervisors and other individuals is critical
Organized and methodical
Ability to multitask and meet deadlines
Must be courteous, patient, and tactful when dealing with the public, residents, and families
Professional appearance and demeanor
Must be 18 years of age or older
High School diploma or equivalent required
3-5 years experience in a work related environment preferred
Familiarity of and concern for the needs of seniors
Ability to manage team processes and promote a team environment
Ability to work in an environment conducive to caring for residents without posing a substantial safety or health threat to self or others
Valid driver’s license and safe driving record

Nice To Haves

Some college preferred

Responsibilities

Function as part of the management team (manager on duty coverage, presenting the community to potential residents, planning and participating in staff meetings, planning and implementing marketing and community events)
Assist Executive Director with marketing strategies and telephone and walk-in inquiries
As applicable, supervise Receptionist
Manage the community and support the RCC to supervise personnel in the absence of the Executive Director
Maintain and audit all financial records and accounts receivable software/records
Manage and minimize the community’s accounts receivable
Bill and audit monthly charges to residents/residents’ families
Maintain and reconcile cash on hand (petty cash and resident funds) weekly
Complete all bank transactions in a timely manner
Reconcile the community’s corporate credit card monthly
Review and code invoices for payment
Maintain all vendor files
Resolve vendor problems/questions
Track expenses authorized by the community
Serve as Human Resources liaison coordinating, new hires, terminations, personnel changes, etc.
Manage workers' compensation claims; collect information, notify workers' compensation carrier, submit workers compensation alert, and monitor loss time and medical treatment
Coordinate team member trainings and certifications
Communicate and enroll team members in benefits when eligible
Complete and submit biweekly payroll and ensure accuracy
Investigate salary complaints
Create and maintain confidential team member files
Maintain annual OSHA logs
Complete and review resident paperwork regarding admissions and discharges
Develop and update spreadsheets (accounts payable, resident roster, team member phone list, etc.)
Create and maintain confidential business files for residents in accordance with community policy and HIPAA guidelines
Manage post office transactions
Transport residents when necessary
Answer telephones in accordance with Spring Arbor standards
Order office supplies through appropriate vendor as needed
Manage administrative responsibilities (phone calls, emails, etc.)
Follow the Residents’ Bill of Rights at all times and report observed violations
Perform other related duties as assigned by the Executive Director