Business Office Manager

Surgery Partners, Inc•White City, UT

23d

About The Position

The Business Office Manager (BOM) is responsible for overseeing the daily operations of the business office at Alta View Surgery Center. This role ensures that all non-clinical operational areas function efficiently, comply with regulatory standards, and support strong financial and operational performance. The BOM works closely with the Administrator and leadership team to coordinate scheduling, optimize patient flow, and maintain strong collaboration between clinical and administrative teams. This position supervises departments including: Scheduling Front desk operations Medical records Business office functions (pre- and post-service) The Business Office Manager also partners with the organization’s centralized business office (CBO), corporate revenue cycle teams, and third-party vendors to support billing operations, revenue cycle performance, and case costing initiatives. Alta View Surgery Center is experiencing significant growth, and this role requires someone who is proactive, adaptable, and willing to step in wherever needed to help the center succeed.

Requirements

High school diploma or equivalent required
2–5 years of experience in a healthcare business office, ambulatory surgery center, or hospital setting preferred
Supervisory experience managing non-clinical healthcare staff preferred
Experience with healthcare billing systems, scheduling platforms, and reporting tools preferred
Strong proficiency with Microsoft Excel and reporting tools required
Lead, motivate, and support business office staff
Manage multiple operational departments effectively
Foster a positive and collaborative workplace culture
Analyze operational and financial data to support decision-making
Run and interpret reports related to scheduling, revenue cycle, and case costing
Collaborate with leadership and revenue cycle teams to improve performance metrics
Communicate effectively with physicians, physician offices, leadership, staff, and patients
Present operational information clearly in leadership and governing board meetings
Maintain strong relationships with referring offices and external partners
Knowledge of medical terminology, medical billing, and coding processes
Understanding of Medicare, Medicaid, and other payer requirements
Proficiency in Microsoft Excel and Windows-based systems
Strong problem-solving and analytical abilities
Ability to work in a fast-paced, growing healthcare environment
Willingness to be hands-on and assist across departments when needed

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, Accounting, or related field preferred

Responsibilities

Supervising daily operations of scheduling, front desk, medical records, and business office staff
Coordinating patient flow between administrative and clinical teams
Ensuring accurate scheduling and coordination of facility resources to maximize case volume
Overseeing revenue cycle coordination including registration, financial clearance, collections, billing oversight, and accounts receivable support
Collaborating with the CBO and leadership to monitor case profitability and financial performance
Running operational and financial reports and analyzing performance data
Assisting the Administrator with preparing and presenting operational data during leadership and governing board meetings
Maintaining strong relationships with physician offices, schedulers, and referring partners
Ensuring compliance with regulatory requirements related to documentation and patient information
Supporting onboarding and credentialing coordination for physicians and offices
Promoting a positive team culture and collaborative work environment