Business Office Float

United Surgical Partners International•Houston, TX

54d•Onsite

About The Position

Memorial Hermann Surgery Center, Kirby Glen is a premier outpatient surgical facility in Houston, Texas, committed to providing high-quality, patient-centered care in a safe and efficient environment. Our state-of-the-art center specializes in a variety of surgical procedures, ensuring the best possible outcomes for our patients. We take pride in our dedication to excellence, innovation, and compassionate service, upholding the highest standards of integrity and professionalism. We are looking for a versatile and detail-oriented Business Office Float to join our administrative team. This role will support various business office functions, including insurance verification, patient registration, scheduling, and billing, ensuring smooth daily operations. The ideal candidate thrives in a fast-paced setting, is adaptable to changing priorities, and enjoys working collaboratively with both patients and staff.

Requirements

Strong attention to detail and organizational skills
Proficiency in medical office software and EMR systems
Effective verbal and written communication skills
Ability to handle multiple tasks and prioritize effectively
Knowledge of insurance verification, billing, and claims processes
Customer service skills with a patient-focused mindset
Problem-solving and conflict-resolution abilities
High school diploma or equivalent required; associate's degree or higher preferred
Minimum 1-2 years of medical office or healthcare administrative experience, preferably in an ambulatory surgery center or hospital setting
Experience with insurance verification, patient registration, and billing processes
Familiarity with HIPAA regulations and patient privacy requirements

Responsibilities

Assist with patient registration, insurance verification, and authorizations.
Support scheduling, front desk reception, and patient check-in/check-out processes.
Process billing and payments, ensuring accuracy in financial transactions.
Communicate with patients regarding insurance benefits, financial responsibilities, and payment options.
Work closely with clinical and administrative teams to ensure seamless patient flow.
Follow up on outstanding authorizations, claims, and patient balances.
Maintain compliance with HIPAA regulations and ensure patient confidentiality.
Provide backup support for other business office functions as needed.