Front Office Float

Texas Health Care C•Fort Worth, TX

About The Position

The Front and Back Office Float is a versatile team member responsible for supporting both administrative and clinical functions across multiple locations or departments within the medical practice. This role requires adaptability, excellent multitasking skills, and a commitment to providing high-quality patient care and service. Bilingual candidates are strongly preferred.

Requirements

Minimum 2-3 years of experience in a medical office setting, with exposure to both front and back office responsibilities preferred.
Medical Assistant certification (CMA, RMA) or equivalent preferred.
Strong communication, organization, and multitasking skills.
Proficiency in EHR systems and familiarity with medical terminology.
High school diploma or equivalent (required).
Ability to travel to Weatherford, SW Fort Worth and Fort Worth (hospital district)

Nice To Haves

Bilingual candidates are strongly preferred.
Medical Assistant certification (CMA, RMA) or equivalent preferred.
Minimum 2-3 years of experience in a medical office setting, with exposure to both front and back office responsibilities preferred.

Responsibilities

Check patients in and out for appointments, verifying and updating demographic and insurance information.
Answer incoming calls, schedule appointments, and direct inquiries to the appropriate staff or department.
Verify patient insurance coverage and eligibility before appointments.
Collect copays, payments, and outstanding balances.
Assist with processing referrals and prior authorizations as needed.
Prepare and maintain patient charts, ensuring all documentation is complete and accurate.
Travel between locations or float between the front and back office, depending on staffing needs.
Fill in for absent back office staff, ensuring coverage for all responsibilities.
Assist providers with patient care, including taking vital signs, medical histories, and rooming patients.
Maintain patient confidentiality in accordance with HIPAA regulations.
Follow all practice policies, procedures, and safety standards.