Business Office Float
About The Position
Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties include answering the phone, front desk reception, data entry, insurance verification, patient calls and chart scanning. Candidate will possess outstanding multi-tasking abilities, communication and teamwork as well as the ability to keep up in a fast-paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
Requirements
- High School Diploma or GED
- 1+ years of hospital or medical office experience
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the facility as a whole.
- Extreme multi- tasker.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Nice To Haves
- Knowledge of health care financing and Medical Collections preferred.
Responsibilities
- Verifies insurance prior to patient's arrival, to include "Add On's and Direct Admits"
- Obtains pre-certification from insurance companies for procedures that require pre-certification.
- Requests office notes from referring physician if needed for Authorization.
- Calculating and Informing patients of amount due
- Communicating with the Dr. office's
- Ensures all required forms are placed in designated areas of the patient's chart
- Daily preparation of charts for next day's surgeries within required deadline
- Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
- Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
- Knowledge of health care financing and Medical Collections preferred.
- Other duties as assigned by the Office Manager
Benefits
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year.
- 401k retirement plan
- Paid holidays
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
