Medical Business Office Float

Orthopaedic Associates of Michigan•Grand Rapids, MI

3h•Onsite

About The Position

As the Business Office Float at our Surgery Center, you will be responsible for helping the office to run efficiently by providing coverage for the various positions/departments. You will be cross trained in surgery scheduling, insurance verification, billing, medical records, and reception. When employees are out on PTO or there is a high volume of needs in any given position, you will step in to provide assistance. To be successful in this role, you will need to be flexible, highly organized and detail-oriented, and a quick learner.

Requirements

1+ years of experience working in a healthcare setting.
High School Diploma/GED
Exceptional collaboration skills; cooperative in sharing knowledge and information with others.
Extremely flexible and adaptable; willing to assist in all areas of the business office at any given time and with little notice.
Great problem solving and critical thinking skills.
Knowledge of HIPAA guidelines and requirements.
Strong written and verbal communication skills.
Ability to multi-task while remaining very detail-oriented.
Highly organized and self-motivated.
Must be computer savvy and proficient in MS Office.

Nice To Haves

Associates/BA in related field.

Responsibilities

Access, utilize and disclose Protected Health Information (PHI) according to department policies and HIPAA regulations.
Maintain record availability by processing charts into the department; use chart mark-off procedures; facilitate chart location activities.
Assist in the efficient management of daily surgery scheduling, including facilitating inter- and intra-departmental communication intended to facilitate the flow of surgical patients.
Access and update payer websites for authorizations, eligibility, and claims status.
Request, document, and provide insurance verification and follow up on pre certifications, and/or authorizations for all insurance claims based on the benefit coverage for all outpatient procedures.
Maintain a working knowledge of authorization and insurance verification processes for all payers, including worker’s compensation and auto.
Participate in the QI plan by tracking data in accordance with established indicators.
Accomplish projects and tasks to help achieve department and facility’s mission, vision, and goals.
Understand and operate office machinery; e.g., copier, fax, printers, computers, phones, pagers, calculators, etc.
Greet patients in person and by phone as needed
Attend and participates in webinars, education conferences, and/or meetings to coordinate and improve departmental processes involving the Revenue Cycle functions.
Other duties as assigned.