Medical Business Office Assistant

Kaweah Delta Health Care District•Visalia, CA

15d•$20 - $30

About The Position

Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care. It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do — in the health of our patients, our loved ones, and our community. The Medical Business Office Assistant performs administrative tasks (greeting/scheduling patients, registration/billing, medical records) that support smooth office operations and the business end of the medical office. If you want to use your talents alongside people who face each day with courage and purpose, in an environment that empowers you to do your absolute best, this is where you belong.

Requirements

Two years of clerical experience, preferably in a medical setting.

Responsibilities

Performs standard clerical duties, including sorting of mail, answering telephones, returning calls, maintaining files, copying and mailing correspondence.
Able to operate all office equipment.
May also be responsible for taking meeting minutes and scheduling appointments for the department.
May order supplies and handle related paperwork.
Schedules appointments following department procedures.
Answers telephone, screens and refers calls, takes messages.
Responds to routine requests for information.
Greets patients and visitors in a prompt, courteous and helpful manner.
Checks-in patients, verifies and updates necessary information in the medical record or computer system.
Ensures proper client intake at front desk.
May be required to research information needed to complete billing process.
May be assigned to key charge information into computer systems for billing purposes.
May determine client payment status, i.e., Medi-Cal, Insurance, Cash, etc.
When necessary makes referral to benefit counselor.
May collect co-pays, deductibles, etc.
Provides receipts as required.
May be responsible to prepare bank deposits.
May be assigned to complete charge postings.
May obtain, maintain and file medical record, coordinate lab work, physicians reports, x-rays, etc.
Distributes medical reports as assigned.
Enters appropriate information into medical record, adhering to medical record guidelines.
Ensures that all documents have been reviewed and filed in medical record according to procedure, or sent to medical records.
May be responsible for gathering data, completing reports or forms for the department.
May be responsible for ordering labs.
May be responsible for entering MD orders in department computer system.
Complies with confidentiality policies.
May be assigned to provide a few back office duties such as: escorting patient to exam room, making sure all paperwork is complete.
Demonstrates the knowledge and skills necessary to provide care and services appropriate to the population served on the assigned unit or work area.
Performs other duties as assigned.