Business Management Associate II

Freddie MacMcLean, VA
6d$62,000 - $94,000

About The Position

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Are you an organized and strategic individual with a passion for planning, problem-solving, and collaboration? Do you have experience supporting digital projects (web, email, and apps) for a go-to-market team? The Seller Engagement Digital, Insights and Events team is seeking a Project Associate II to support our efforts to use data to guide our strategic direction, increase visibility, and drive adoption of our products, technology, and offerings among stakeholders in the mortgage ecosystem. This is a high-impact role for a professional who excels in project coordination, strategic planning, and timeline management, converting information into strategic action. Our Impact: Freddie Mac’s “We Make Home Possible” tagline establishes the mission we work toward every day. Single-Family supports that mission, serving Sellers, Servicers, and a variety of other stakeholders to provide liquidity, stability, and affordability to the U.S. housing market in all economic conditions. Single-Family is a strategic ally in housing finance, offering a more responsive way for Seller/Servicers to advance homeownership through technology-forward offerings, risk management excellence, and a deeply collaborative service model. Your Impact: In this role, you will leverage your business management skills to help Seller Engagement align our efforts with broader business objectives, drive performance, and optimize results. You will play a key role in shaping our digital future and ensuring that we meet our customers where they are, delivering a high-quality, personalized digital experience.

Requirements

  • Bachelor’s degree in Business Administration, Project Management, Marketing, or a related field (or equivalent experience) preferred.
  • 1–3 years of experience in business management, project coordination, or marketing (mortgage industry experience a plus).
  • Highly organized and experienced in managing multiple ongoing projects while effectively navigating and balancing competing priorities.
  • Advanced proficiency in Microsoft Excel.
  • Experience creating prompts for AI and language models (e.g., ChatGPT, Claude, Anthropic).
  • Experience with digital marketing projects and channels (web, email, and social media).
  • Experience with project management tools and CRMs (Wrike and Salesforce preferred).
  • Proven ability to interface between business, sales, marketing, communications, and technology teams.

Nice To Haves

  • Highly communicative and collaborative.
  • Comfortable working with cross-functional teams and supporting multiple stakeholders.
  • Relationship builder inside and outside of the immediate team.
  • Proactive; able to take initiative in seeking out work and driving projects forward.
  • Ability to quickly learn the nuances of the mortgage industry and Freddie Mac’s business operations.
  • Flexibility; comfortable adapting to shifting priorities.

Responsibilities

  • Support projects for the Seller Engagement Digital, Insights, and Events team from initiation through execution, delivery, and evaluation.
  • Evaluate incoming requests for the Digital, Insights, and Events team, strategically assign tasks to team members based on capacity and skillsets, and maintain balanced workloads to maximize team productivity.
  • Monitor and track project execution, coordinate with stakeholders, and maintain project timelines.
  • Facilitate communication between the Digital, Insights, and Events team and stakeholders to align objectives, share updates, and resolve issues.
  • Organize and prioritize multiple tasks and business initiatives, ensuring efficient workflow and timely completion.
  • Support the post-project review process, measuring project outcomes against objectives, collecting stakeholder feedback, and documenting best practices for future projects.
  • Support the development and execution of email marketing campaigns, collaborating with marketing teams and tracking campaign effectiveness.
  • Support SEO/AEO strategies and other web initiatives.
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