Business Lending Relationship Professional (Commercial Loan Officer)

Hawaii State Federal Credit Union•Honolulu, HI

About The Position

The Business Lending Relationship Professional primarily focuses on managing complex commercial lending relationships with a secondary focus on business banking needs. Serving as the primary point of contact for assigned business members, this role builds trusted relationships while delivering a high-quality, member-focused lending experience. This role drives business development through existing relationships, sourcing new business opportunities aligned with the credit union’s strategic objectives, and providing guidance to members through the full lending cycle. This role prepares and presents sound credit analyses and recommendations in partnership with internal stakeholders. Maintains stewardship of loans within the assigned loan portfolio by monitoring credit quality, performance, and ongoing financial condition. In addition, the position collaborates with Retail Delivery Division and internal partners to support referrals, identify business opportunities, and provide personalized guidance to help members access the financing and resources they need to grow.

Requirements

4-6 years of related experience in Commercial Lending or related field.
Ability to interpret financial statements, cash flow patterns, and industry-specific risks.
General knowledge of commercial loan structures, products, services and underwriting principles.
Ability to assess, monitor, and mitigate credit risk.
Able to cultivate trust and long-term engagement with business members and internal and community partners, while collaborating across teams.
Able to clearly communicate complex financial concepts clearly to both financial and non-financial audiences.
Demonstrates strong critical thinking skills and sound judgement to evaluate information and make well informed recommendations..
Comfortable operating in ambiguity and adapting to change.
Strong organizational and prioritization skills with the ability to manage multiple tasks and competing deadlines.
Demonstrates accountability through follow-through and ownership of assigned responsibilities and portfolio performance.

Responsibilities

Managing complex commercial lending relationships
Serving as the primary point of contact for assigned business members
Building trusted relationships while delivering a high-quality, member-focused lending experience
Driving business development through existing relationships
Sourcing new business opportunities aligned with the credit union’s strategic objectives
Providing guidance to members through the full lending cycle
Preparing and presenting sound credit analyses and recommendations in partnership with internal stakeholders
Maintaining stewardship of loans within the assigned loan portfolio by monitoring credit quality, performance, and ongoing financial condition
Collaborating with Retail Delivery Division and internal partners to support referrals, identify business opportunities, and provide personalized guidance to help members access the financing and resources they need to grow.

Benefits

Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.
Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.
Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.

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