Business Lending Portfolio Manager

Mountain America Credit Union•Sandy, UT

2d•Onsite

About The Position

Leads the portfolio management and reporting processes for Mountain America’s Business Lending team. Manages team members to ensure quality member service, proper maintenance and management of the commercial and Small Business Administration (SBA) loan portfolios. Ensures timely, accurate, and comprehensive reporting is available to leadership. Collaborates with the Business Lending Closing Manager with exams, review, and audit preparation. Reports to the Business Lending Director Portfolio Management and is responsible for the development and growth of the portfolio management team members. Coordinates with other Business Lending leaders to ensure accurate and efficient processes and procedures, and actively participates in overall team strategy, planning, and leadership.

Requirements

5 years of progressive experience in a financial environment.
Demonstrated experience in small business lending, real estate lending, commercial lending, construction lending and related loan products preferred.
1-2 years of leadership experience.
Significant business-related experience preferred.
Bachelor’s degree from an accredited institution in business, marketing, finance, economics or related field.
Advanced skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
Experience with analytical and reporting software and loan origination systems
Knowledge of credit bureau systems and financial calculators
Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations
Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization
Extensive knowledge of Federal, State, SBA and NCUA regulations and other guidelines pertaining to business lending
Maintain in-depth understanding and knowledge of financial statement principles and analysis (income statements, balance sheets and cash flow analysis, etc.)
Excellent inter-personal skills including the ability to lead and collaborate with ad-hoc teams
Self-starter with strong organization and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple projects and timelines
Adaptive to change, responds positively to altered circumstances or conditions
Possess a desire and willingness to learn and continually update knowledge of financial concepts, strategies, systems etc.
Demonstrated judgement skills to make quick decisions within or outside written policy and procedures
Demonstrated knowledge of review and negotiation of corporate contracts and agreements with complex terms and conditions
Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies
Unquestioned personal and professional integrity
Ability to sit, talk and hear consistently
Ability to stand, walk, and use hands to handle or reach occasionally
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Ability to lift up to 10 pounds occasionally

Nice To Haves

A master’s degree in business or finance preferred.
Four years in a progressive financial setting may be substituted for a relevant degree.

Responsibilities

Team Leadership and Management: Lead Business Lending’s portfolio management team members by establishing performance expectations and accountability standards
Oversee development, training, workflow, and scheduling to meet individual and team goals
Monitor and track productivity and efficiency of each team member, identifying needs for training and development
Portfolio Management: Monitor and manage watch lists, problem loans, and delinquent loans for all of Business Lending
Responsible for the credit quality of the Business Lending Portfolio
Structure and review loan modification requests to ensure accurate and quality analysis
Implement processes for review and retention of all loan files and documents pre- and post-closing
Administer, maintain, review, analyze, monitor, and track overall portfolio performance, identifying trends and areas of focus for management
Oversee annual loan review processes
Exams, Compliance, and Reporting: Partner with leadership for preparation for all exams, reviews, and audits – including NCUA ONES exams, internal audits, external reviews, and SBA audits
Collaborate with management to ensure compliance and consistency in practices and procedures for the Business Lending team, Special Assets, and Compliance
Maintain proficient knowledge of core and LOS systems, ensuring all portfolio loans are accurately booked and maintained
Develop and maintain internal reporting to monitor progress of requests through the modification and renewal phases
Oversee all reporting for Business Lending, including production, incentives, delinquency, portfolio management, concentration, risk ratings, modifications, and other key metrics
Develop and maintain compliant reporting as required for CECL, CFPB, and other regulatory bodies
Loan Participations: As directed, manage loan participations – ongoing monitoring and management of the participated loans, set and ensure adherence to participation procedures, and collaborate with sales teams on new participation opportunities
Vendor and Budget Management: Monitor performance of and maintain lists of approved vendors relevant to portfolio management functions
Ensure the team operates within established budgets, policies, procedures, practices, and regulations
Collaboration and Communication: Promote open communication among all areas affected by portfolio management, including sales, underwriting, closing and construction teams
Serve as a source for coordination and delivery of information requested by reviewers, examiners, and auditors
Advise team management on key areas of opportunity and need for process improvement, employee development, and overall team progress
Partner with the Talent and Development team to develop and implement processes to maximize compliance, process changes, and professional development for the team
Collaborate with finance team on participated business loans
Other duties as assigned