Lending Business Manager

Hinckley and Rugby Building Society • Hinckley, MN

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About The Position

This is an exciting opportunity to step into a pivotal role at the heart of our Lending function. As Lending Business Manager, you’ll work closely with our Director of Lending and senior leaders to shape how we operate, strengthen how we manage risk, and support sustainable mortgage growth.
This role is about influence, improvement and impact. You’ll help turn strategy into action, champion operational excellence, and ensure our lending operations are robust, well‑governed and customer‑focused. You’ll also play a key role in producing insightful reporting for committees and the Board, supporting strong decision‑making and effective oversight.
If you enjoy working in a fast‑paced, collaborative environment and thrive on making meaningful change, this could be a fantastic next step for you.

Requirements

• Strong knowledge of mortgage operations, lending processes and credit risk
• Experience of process improvement, change delivery or project work
• The confidence to communicate clearly and influence at all levels
• A data‑led mindset, with strong analytical skills
• A good understanding of risk management and regulatory expectations
• High attention to detail and a genuine commitment to great customer outcomes
• The ability to work independently while collaborating effectively across teams
• An innovative, curious mindset and the confidence to challenge the status quo

Nice To Haves

• Knowledge of assisted decision-making is beneficial but not essential.

Responsibilities

• Driving strategy into day‑to‑day delivery
• Strengthening credit risk and lending processes
• Owning performance and service delivery
• Supporting a high‑performing team culture
• Providing insight through MI and reporting
• Keeping an eye on the wider landscape

Benefits

• The opportunity to drive meaningful operational change.
• Visibility at senior and Board level.
• A role where your insight, judgement and ideas genuinely matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed