Business Intelligence Manager, AWS Infrastructure, S&OP Planning

Amazon • Seattle, WA

2d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

Data-driven decision-making is at the core of Amazon’s culture and people who
are exceptionally talented at analyzing large sets of data to build insights are
critical. Your work will directly impact the decisions and strategy of the
entire AWS Infrastructure Services org and our customers. You will be gathering
customer needs and insights, mining large and diverse data sets from across AWS
Infrastructure, building visualizations and tools for our business partners,
generating insights to help senior leaders make critical business decisions.
Hence, the successful BIE will not only possess the expertise and passion for
analyzing data, designing metrics to measure the performance of the business, and building reporting capabilities and tools, but also will interact directly
with business leaders and teams that rely on the metrics and analyses that they
produce.

The successful candidate will be an expert in data analytics (data engineering
and visualizations), and have exemplary verbal and written communication skills.
The candidate will need to be comfortable with ambiguity in a fast-paced and
ever-changing environment, and able to think big while paying careful attention
to detail. The candidate will have to work closely with business partners to
answer key business questions through the analytics their team creates. This
role requires an individual with excellent analytical abilities, deep knowledge
of tools and platforms (like SQL, Tableau, Redshift, Glue, Airflow) for
developing business intelligence solutions as well as ability to communicate
clearly, and collaborate with both business owners and other analytics teams.

Requirements

• 5+ years of business intelligence and analytics experience
• 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience
• Experience with data visualization using Tableau, Quicksight, or similar tools
• Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software
• Experience with SQL & ETL

Nice To Haves

• 4+ years of working with very large data warehousing environment experience
• 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience

Responsibilities

• Lead the design, development, and maintenance of scalable solutions for ongoing metrics, reports, analyses, dashboards, etc. to support analytical and business needs.
• Work directly with customers to understand the business problems at hand and propose impactful analyses and solutions.
• Partner with data engineers to develop automated solutions.
• Develop a deep understanding of our vast data sources and identify which to use to solve specific business problems.
• Manage prioritization of business intelligence requests, allocate work across the team, and be responsible for communications with our customers.
• Lead the creation of user-friendly repeatable reporting solutions to minimize ad hoc customer requests.
• Hire, mentor and develop business intelligence engineers.
• Serve as a senior SME and mentor for SQL and visualization tools (e.g., Tableau).
• Write high quality SQL to retrieve and analyze data from relational databases (e.g., AWS Redshift).
• Manage and improve our internal customer communication channels (e.g., wikis, data dictionaries).

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed